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assistant team leader resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Results-oriented Assistant Store Manager offering 5+ years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Skills
  • Budget Control
  • Cost Reduction
  • Training Management
  • Team Leadership
  • Department Oversight
  • Customer Service Management
  • Policy Development and Enforcement
  • Mathematical Calculation and Reasoning
  • Focus and Follow-Through
  • Order Fulfillment
  • Productivity and Time Management
  • Data Entry
  • Customer Service
  • Quality and Defect Control
Work History
Assistant Team Leader, 10/2018 to Current
Hntb CorporationMission, KS,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
  • Interviewed, hired and trained new hire staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Approved regular payroll submissions for employees.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Assistant Team Lead, 05/2016 to 10/2018
Leander Independent School DistrictLeander, TX,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
  • Interviewed, hired and trained new hire staff associates and equipped to comply with company policies and procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Analyzed and interpreted store trends to facilitate planning.
Warehouse Lead, 06/2015 to 05/2016
Menasha CorporationFountain Inn, SC,
  • Trained employees on equipment operation and safety protocols.
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Oversaw daily operations and shipping and handling processes.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Double checked records, daily reports and inventory transactions to identify and correct variances.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Maintained top performance standards while working in hot warehouse environment.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Prevented load shifting or damage by using bracing and strapping techniques.
Warehouse Clerk, 06/2013 to 06/2015
Nice-Pak Products, Inc.Plainfield, IN,
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked packages and merchandise for damage and notified vendors.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Simplified shipping and receiving processes for improved workflow.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma: , Expected in 05/2012 to Lyndon B. Johnson Job Corps Center/Southwestern Community College - Franklin, NC,
GPA:
Certifications
  • ServSafe
,

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Resume Overview

School Attended

  • Lyndon B. Johnson Job Corps Center/Southwestern Community College

Job Titles Held:

  • Assistant Team Leader
  • Assistant Team Lead
  • Warehouse Lead
  • Warehouse Clerk

Degrees

  • High School Diploma

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