Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I’m also eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Revenue generation
  • Lead generation
  • Account management
  • Accurate cash-handling
  • Sales transaction processing
  • Sales promotions
  • Sales initiatives
  • Inventory oversight
  • Customer care
  • Meeting and exceeding sales goals
  • Merchandise displays
  • Opening and closing procedures
  • Stock management
  • Merchandising proficiency
  • Team member motivation
Education and Training
Leilehua High School Wahiawa, HI Expected in 06/2016 High School Diploma : - GPA :
Experience
Getgo - Assistant Team Leader
Fairview Park, OH, 08/2021 - Current
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Implemented improved promotional methods to assist with marketing campaigns.
  • Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
Lurie Besikof Lapidus & Company, Llp - Relief Assistant Manager
Fort Myers, FL, 02/2020 - 06/2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
ManchuWok - Manager
City, STATE, 01/2016 - 12/2019
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.

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Resume Overview

School Attended

  • Leilehua High School

Job Titles Held:

  • Assistant Team Leader
  • Relief Assistant Manager
  • Manager

Degrees

  • High School Diploma

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