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Assistant Team Lead Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

High-achieving and realiable project management and team leader possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technical challenges. Eager to advance business goals through careful team management. Adept at creating effective communication between employees, general contractors, internal teams, and management.

CORE COMPETENCIES AND ACHIEVEMENTS

  • Leadership and Management. Provide strategic counsel to the leadership team. Continuously sought after for input by other department leaders and employees. Recognized during 2020 with the AMCS Medical Log Team of the Year, AMC Medical Information Systems Team, and AMC Best Patient Safety Program of the Year awards.
  • Communication. Cross-cultural work experience; effective communicator, able to prepare diverse, global communications with cultural sensitivity and emotional intelligence.
  • Creativity and Innovation. Proactively produce and implement unique ideas/solutions for problem-solving and competitive edge. Received the 2017 Team of the Quarter and 2017 AMCS Hospital of the Year awards.
  • Project Management. Exceptional ability to manage all aspects of projects from ideation to completion and beyond. Consistently delivered quality projects on time and ensured deadlines were met repeatedly. Successfully conducted training to biomedical equipment technician’s team, increasing training status by 18%.
  • Account Management and Business Development. Successfully maintain and develop existing client relationships and create new relationships with prospective clients. Established and maintained positive working relationships with multiple clients and vendors, leading to business development.
  • Analysis and Budgeting. Accurate, reliable, and diligent, committed to fact-based claims.
Skills
  • Leadership
  • Project management
  • Communication skills
  • Problem resolution
  • Organizational skills
  • Critical and strategic thinking
  • Training
  • Coaching and mentoring
  • Teamwork and collaboration
  • Time management
  • Budgeting and forecasting
  • Work flow planning
  • Quality assurance and control
  • Document management
  • Client relations
  • Root cause analysis
  • Risk management
Experience
01/2020 to Current Assistant Team Lead Leander Independent School District | Leander, TX,
  • Successfully lead, coach, and mentor a team of five Biomedical Service Engineers in charge of maintaining hospital care systems under a 24/7 response operation.
  • Train new team members, track current team members' skills achievement, verify safe operating practices and report and analyze work-related issues.
  • Work in collaboration with the IT hospital project management team reducing cyber-attack risks of medical devices.
  • Forecast, schedule, and monitor project timelines, personnel performance, and cost-efficiency.
  • Responsible for work order assignments, parts, and quality control duties.
  • Gauge and modify quality control measures and grant recommendations on repairs and general maintenance topics.
  • Responsible for 10.000 pieces of equipment and electromechanical subsystems linked to 300 hospital beds.
  • Handle inventory, orders, preventive maintenance, safety inspections, purchase orders, repair parts, and clinical equipment inventory records while ensuring alignment with Air Force Instruction 41-201, Joint Commission, and NFPA99 Health Care Facilities Code.
  • Foster positive employee relationships through effective communication, training, and development coaching.
  • Develop and implement policies, procedures, and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Implement the Medica Equipment Management Plan (MEMP) utilizing DMLSS, ECRI, and risk-based management assessments.
  • Assessed, motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
01/2018 to 01/2020 Hospital Technology Project Manager Unites States Air Force | City, STATE,
  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies, and potential roadblocks.
  • Mentored and trained teams about project management best practices.
  • Defined project plans and timelines, managed workflow and personnel, and achieved completion deadlines on or before schedule.
  • Made changes to project scope and cost and implemented the most effective change management processes to keep the project up-to-date.
  • Planned capital asset and infrastructure for medical equipment diagraming initial concept, installation, and spotless implementation.
  • Maintained successful business relationships with vendors, employees, and leaders involved in different projects.
  • Implemented quality equipment inspection and government acceptance process, guaranteeing successful contractor performance and delivery of medical equipment. Ensured contractual agreements were in alignment with the statement of work.
01/2015 to 01/2018 Biomedical Equipment Service Engineer United States Air Force | City, STATE,
  • Supported the Western Region covering eight states that support quality assurance, technician assurance, and equipment maintenance.
  • Provided technical expertise in installations and repair of dispensing systems and associated equipment.
  • Facilitated training for biomedical technician team on primary responsibilities enhancing activity in 18%. Demonstrated correct operation and preventive maintenance of medical equipment to employees.
  • Mentored and coached new employees, ensuring successful immersion.
  • Worked collaboratively with employees, leadership team, and internal and external clients, fostering a culture of teamwork and collaboration.
  • Proactively addressed client satisfaction matters in a timely in collaboration with physicians, residents, medical staff, patients, and visitors.
  • Reported data for maintenance, installations, and inventory assessments. Followed privacy regulations and safety protocols.
  • Resolved interpersonal conflicts by listening, finding common ground, and building relationships.
Education and Training
Expected in 03/2021 Bachelor of Science | Information Technology Management American Military University, Charleston, WV, GPA:
Expected in 2018 Associate of Applied Science | Community College Of The Air Force, Montgomery, AL, GPA:
Certifications
  • Security Plus Certificate, CompTIA, Downers Grove, IL.

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Resume Overview

School Attended
  • American Military University
  • Community College Of The Air Force
Job Titles Held:
  • Assistant Team Lead
  • Hospital Technology Project Manager
  • Biomedical Equipment Service Engineer
Degrees
  • Bachelor of Science
  • Associate of Applied Science