LiveCareer-Resume

assistant team lead resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying customer needs to develop and deliver creative solutions.

Skills
  • Analytical Thinking
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Overseeing Daily Activities
  • Staff Training
  • Giving Constructive Feedback
  • Issue Resolution
  • Teamwork and Collaboration
  • Attention to Detail
  • PPE Compliance
  • Problem-Solving
  • Assignment Delegation
  • Dependable and Responsible
Education and Training
Butler High School Matthews, NC Expected in 06/2012 High School Diploma : - GPA :
Experience
Price Chopper - Assistant Team Lead
Potsdam, NY, 09/2019 - Current
  • Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
  • Led and directed 40 store associates performing cashiering, customer service, recovery and sales and collaborated with store leadership to boost overall store performance.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Processed customer transactions and applied appropriate fees.
  • Explained money center rules and regulations to customers.
  • Answered customer questions about money services.
  • Prepared and checked cashier register tills.
  • Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
  • Provided training to store employees covering areas such as cash handling procedures and security requirements.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
The Cleaning Authority - Professional Residential Cleaner
Allen, TX, 07/2018 - 06/2019
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Lvmh - Boarding Attendant
Emeryville, CA, 04/2016 - 06/2016
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Walked and exercised dogs during owner absences.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and labeled medications and instructed client on administration.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Justice Tween Brands - Style Advisor
City, STATE, 03/2015 - 04/2016
  • Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
  • Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
  • Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
  • Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
  • Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
  • Greeted each client and asked questions to determine fashion needs.

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Resume Overview

School Attended

  • Butler High School

Job Titles Held:

  • Assistant Team Lead
  • Professional Residential Cleaner
  • Boarding Attendant
  • Style Advisor

Degrees

  • High School Diploma

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