Through previous jobs, I have learned numerous abilities that I will be able to carry into future employment. From patience to being able to effectively communicate, I have gained knowledge on how to deal with different types of people. From the angry customer who felt the need to complain to the employees who were working their hardest, to the caring mother who showed her gratitude for the time my employees and I fed into their children. My experiences have equipped me to learn new things and be confident that I will succeed, even if through trial and error.
Skills
Communications
Organization
Customer service
CPR
Team building
Time management
Education
Community Christian AcademyIndependence, KY, Expected in 05/2018 ā āHigh School Diploma: - GPA:
Gateway Community And Technical CollegeCovington, KY, Expected in 05/2021 ā āAssociate of Science:Massage Therapy - GPA:
Assisted counter staff in packing ready orders and distributing to customers.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Operated and sanitized kitchen and food preparation equipment.
Promoted customer loyalty by efficiently handling food and service complaints.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Processed payments and counted change to complete transactions.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Greeted customers, offered assistance and provided knowledgeable support.
21st Century YMCA - Afterschool Care Worker City, STATE, 01/2017 - 03/2019
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Led activities for children from kindergarten to fifth grade.
Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
Managed safety and security of all children under care.
Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Maintained effective schedule balance between rest periods, active play and instruction.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Monitored entrances and exits to maintain safety and organized environments.
Enforced rules and managed behavior through developmentally appropriate discipline.
Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
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