Over five years of experience in Education, Management, and Customer Service for Pre-School Learning and Military entities throughout State of Florida and Japan.
Accomplishments
Experienced in managing front office, classroom, Can prepare developmentally- appropriate curriculum
and preparing for special events
Excellent communication rapport with parents
Detail-Oriented teachers, directors, and vendors
Bilingual in-English and Tagalog Certified Preschool Teacher
Experience
Assistant Teacher October 2012 to CurrentMyrtle Grove Baptist Preschool Learning Center － Pensacola, FLAssists in the administrative office to sort and file important documentation. Schedules field trips for school age day campers. Creates weekly lesson plan for children ages 3-4 years of age. Maintains excellent professional relationships with parents, teachers, Directors, and other professionals. Plans monthly event for colleagues to boost morale in work-place. Pensacola, FL Created and implemented a developmentally appropriate curriculum. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Developed monthly newsletter for parents. Maintained daily records of activities, behaviors, meals, and naps. Participated in parent-teacher quarterly conferences. Assistant Teacher August 2007 to July 2008 Child Development Center － Ikego, Japan Developed monthly newsletter for parents. Contributed with colleagues on developing new classroom projects and monthly themes. Implemented different activities and materials for children to support their development. Created daily reports for children's activities, behaviors, meals and naps. Planned developmentally appropriate curriculum.
Director August 2010 to October 2012Wee Center － Pensacola, FLObserved and assessed student performance and kept thorough records of progress. Scheduled and held parent- teacher conferences to keep parents up-to-date on children's developmental progress. Attended workshops in the latest developments in Early Childhood. Created weekly lesson plans in accordance with school-wide curriculum standards.
Lead Teacher January 2009 to August 2010Childhood Dreams After School Care at Myrtle Grove Elementary School － Pensacola, FLPensacola, FL Managed After School Program of 15 to 20 children daily. Responsible for payments, vouchers, nutritional snacks, and inventory supplies. Planned special programs and events for children in the program. Tutored children individually and in small groups to help them with difficult subjects. Established positive relationships with students, parents, colleagues, and school personnel. Lead Teacher January 2009 to August 2010
Customer Service June 2007 to August 2007Navy Exchange － YokosukaJapan Answered customers questions and addressed problems and complaints in person and via phone. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check, and credit card transactions. Administered all point of sale opening and closing procedures.
Military Experience
NavyNavy Exchange － Yokosuka, Japan Answered customers questions and addressed problems and complaints in person and via phone. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Placed special orders and called other stores to find desired items. Operated a cash register to process cash, check, and credit card transactions. Administered all point of sale opening and closing procedures.
Education
Associate of Arts : General Study, 2011Pensacola Junior College － － Pensacola, FL, USAssociate of Arts: General Study, 2011 Pensacola Junior College － Pensacola, FL
High School Diploma : 1993Escambia High School － Pensacola, FL, USHigh School Diploma: 1993 Escambia High School － Pensacola, FL
Early Childhood Education, 2011University of Cincinnati － Cincinnati － Cincinnati, OH, USEarly Childhood Education, 2007-2011 University of Cincinnati － Cincinnati, OH Continuing education in Early Childhood Education
Early Childhood Education, 2014Kaplan University － Cincinnati, IL, USEarly Childhood Education, 2014 Kaplan University － Cincinnati, IL Continuing education in Early Childhood Education
Languages
Bilingual in-English and Tagalog Certified Preschool
Presentations
teacher conferences to keep parents up-to-date on children's developmental progress
Skills
Documentation, File, Progress, Inventory, Payments, Vouchers, Detail-oriented, Cash, Cash Register, Closing, Credit, Credit Card, Customer Inquiries, Customer Service, Of Sale, Point Of Sale, Receptionist, Retail Sales, Satisfaction, Associate
