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assistant store manager of operations resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

As an operations manager offering 3 years managing operations, staffing and inventory control in TJ MAXX store setting. Hired, trained and coached staff to build highly qualified team and coordinated with owners and managers to review financial reports, implement changes and achieve business goals. Successful at merchandising and prioritizing customer satisfaction.

Skills

Self motivated, enthusiastic, extrovert person. Who seeks ways to always achieve and execute any tasks and also seek ways to involve others so they can achieve as well.

Education and Training
Southwest University At El Paso El Paso, TX Expected in : Medical Billing - GPA :
Experience
Legends - Assistant Store Manager of Operations
Frisco, TX, 09/2013 - Current
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Scheduled staff to assign employee shifts to meet departmental and business needs.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Coached and developed store associates through formal and informal interactions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised [Job title] in processing credit, debit, and cash payments to streamline sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Promedica Senior Care - Merchandise Manager
Akron, OH, 09/2013 - Current
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Presented updated floor plans and design strategy to store management.
TJ MAXX - Administrative Assistant
City, STATE, 09/2013 - Current
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.

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Resume Overview

School Attended

  • Southwest University At El Paso

Job Titles Held:

  • Assistant Store Manager of Operations
  • Merchandise Manager
  • Administrative Assistant

Degrees

  • Some College (No Degree)

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