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assistant store manager interim store manager resume example with 11 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Summary

Results-driven Assistant Store Manager/ Co-Manager determined to exceed company sales goals.

Leverages financial and marketing education to make smart purchasing and merchandising

decisions and providing customer first behaviors.

Core Qualifications
  • Excellent customer service skills
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented
  • Technology Oriented
Professional Experience
03/2014 to Current Assistant Store Manager/ Interim Store Manager Extra Space Storage | Lexington, SC,
  • Managed team of 35 sales associates.
  • Managed the number 1 store in the region.
  • Defined strategy and business plan for Targets.
  • Controlled and maintained an excellent payroll.
  • Assisted store manager with daily store functions.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and merchandising.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led monthly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Reported to the regional manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once a year.
  • Received an Interim Store Manager Promotion at the South Beach location.

08/2012 to 03/2014 Assistant Store Manager/ Co-Manager American Eagle Outfitters ­ The Shops At Sunset/ Pembroke Lakes Mall | City, STATE,
  • Results-driven Assistant Store Manager determined to exceed company sales goals.
  • Leverages financial and marketing education to make smart purchasing and merchandising decisions and providing customer first behaviors.
  • Counted cash drawers and made bank deposits.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Organized private mailbox system using mailbox manager software.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Reported to the district manager regarding all store and staff issues.
  • Reported to the district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Brought our store to number 1 in the district in customer loyalty.
  • Became number one leader on duty for an entire quarter.
  • Got promoted to a 5 million dollar store located in Pembroke Pines.

04/2010 to 09/2012 Assistant Store Manager G By Guess | City, STATE,
  • G by Guess ­ Westland mall, Hialeah Fl Promoted from sales associate to Assistant store manager within 6 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 40 sales associates.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Trained and developed new associates on POS system and key sales tactics.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
10/2011 to 06/2012 Computing and Tablet Specialist Best Buy | City, STATE,
  • I assisted customers with the most up to date information in technology.
  • I sold protection plans, warranties, internet, accessories, computers, tablets etc.
  • I was a floor leader by helping out other sales associates with training and guidance.
  • I was number 3 in the region for selling computer/tablet warranties.
  • Promoted from part time customer service associate to computing and tablet specialist within 1 month.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Generated repeat business through exceptional customer service.
Education
Expected in 2011 to to High School Diploma | Health Sciences Hialeah Senior High School, Hialeah, FL GPA:

Health Sciences

Expected in to to Associate of Arts | Business Miami Dade College, , FL GPA:

Business

Skills

Excellent customer service skills

Hourly shift management

POS systems

Personnel development

Customer relations

Bank deposit procedures

Goal-oriented

Detail-oriented

Strategic thinker

Mathematical aptitude

Store displays

Staff training and development

Opening and closing procedures

Customer-oriented

Technology Oriented

Bilingual speaker

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Resume Overview

School Attended

  • Hialeah Senior High School
  • Miami Dade College

Job Titles Held:

  • Assistant Store Manager/ Interim Store Manager
  • Assistant Store Manager/ Co-Manager
  • Assistant Store Manager
  • Computing and Tablet Specialist

Degrees

  • High School Diploma
  • Associate of Arts

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