Assistant Store Manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • My name is Jessica Claire, and I have always been passionate about sales. I am an enthusiastic and energetic person possessing expertise in a range of different sales positions, diverse work environments, and customer clientele.
  • Dedicated team player
  • Excellent time management
  • Reliable and dependable
  • Resolution-oriented
  • Retail merchandising expertise
  • Sales expertise
  • Effective team coaching and motivation building techniques
  • Teambuilding
  • Documentation and recordkeeping
  • Extensive experience driving sales, delivering the customer experience and boosting revenue.
  • Supporting employees in achieving success and exceeding sales goals
  • Solid understanding of retail dynamics, marketing and customer service.
  • Offering 9 years of experience providing quality product recommendations and solutions to meet individual customer needs and exceed expectations.
  • Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise
  • Results-driven focus on monitoring staff member performance and offering advice on effective sales methods.
  • Successful at resolving complex issues by working closely with employees, suppliers and customers.
  • Commended for attributing to increased sales and productivity of staff by implementing encouragement tactics and outlining goals.
  • Focused yet flexible leader
  • Well-developed skills in managing teams while effectively reducing shrink.
  • Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success
  • Documented success in managing retail sales, inventory control and advertising.
  • Well-versed in running successful retail store, including opening and closing procedures.
  • Talented at motivating employees to performance excellence.
  • Profit and revenue-generating strategies
  • Exceptional multi-tasker
  • Seeking Product knowledge
  • Established track record of exceptional sales results
  • Unique Communication and engagement techniques
  • Market research, forecasting and analysis
Assistant Store Manager, 11/2018 - 04/2020
Rothys New York, NY,
  • Creating strategies to develop and expand existing customer sales weekly.
  • Maintaining store appearance by Visual merchandising, updating sales floor and planogram planning.
  • Managing Buckle Credit Card applications and the Youth apparel department with Weekly sales planning on how to execute actions to reach sales goals.
  • Contributed to organizational initiative to achieve daily, weekly, and monthly sales, budget and other targeted goals.
  • Obtaining a "No three week policy" of ending with negative numbers during my shifts.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Store Co-Manager, 07/2016 - 11/2018
Dsw (Designer Brands Inc.) Redmond, WA,
  • Handling all employee scheduling to ensure adequate staffing for each shift.
  • Verifying merchandise pricing to achieve profitability goals, reduce shrinkage, and forecast sales.
  • Identifying and trying to solve strategy problems impacting business direction.
  • Stocking and rotating inventory regularly.
  • Administering all point-of-sale opening and closing procedures.
  • Building relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Managed inventory tracking and physical inventory counts to minimize loss.
Assistant Store Manager, 11/2015 - 07/2016
Rothys Los Angeles, CA,
  • Discussing/setting sales goals with co-workers, and helping them reach their numbers.
  • Role-playing sales strategies with sales associates.
  • Conducting weekly performance reviews on co-workers.
  • Helping sales associates to cross-sell additional products and services to purchasing customers.
  • Delegating roles and tasks to employees.
  • Assessed, optimized and elevated operations to target current and expected demands.
Assistant Store Manager in Training, 12/2011 - 11/2014
Leslie's Pool Supplies Vero Beach, FL,
  • Maintaining visually appealing and effective displays for the entire store.
  • Seeking opportunities to up-sell and add-on additional merchandise.
  • Training to give exceptional service throughout the entire shopping/purchasing experience.
  • Visual merchandising of new and restocked products to maximize brand appeal and sales.
  • Maintaining up to date knowledge of customer buying habits.
  • Building rapport with customers to better recommend products and services that align with their specific needs.
  • Attending specialized product trainings to educate associates on industry trends.
  • Listening to customer needs and preferences to provide accurate advice.
  • Promoting exceptional levels of customer service by asking open-ended questions and assisting clients on the sales floor.
Education and Training
Bachelor of Science: Psychology, Expected in 2017
Robert Morris University - Ithaca, NY


  • Record of Buckle credit card sales of 25 on average a week.
  • As a result, I received headphones and a gift card for the store's merchandise.
  • Exceeded targeted sales goals by 45% in the men's department and 25% in the women's department at Buckle Inc.
  • Doubled Youth apparel sales from the prior year while working at Buckle Inc.

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Resume Overview

School Attended

  • Robert Morris University

Job Titles Held:

  • Assistant Store Manager
  • Store Co-Manager
  • Assistant Store Manager
  • Assistant Store Manager in Training


  • Bachelor of Science

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