Assistant Store Manager Resume Example Rothys

ASSISTANT STORE MANAGER

Summary

My name is Ashley Nicola, and I have always been passionate about sales. I am an enthusiastic and energetic person possessing expertise in a range of different sales positions, diverse work environments, and customer clientele.

Skills

Dedicated team player
Excellent time management
Reliable and dependable
Resolution-oriented
Retail merchandising expertise
Sales expertise
Effective team coaching and motivation building techniques
Teambuilding
Documentation and recordkeeping
Extensive experience driving sales, delivering the customer experience and boosting revenue.
Supporting employees in achieving success and exceeding sales goals
Solid understanding of retail dynamics, marketing and customer service.
Offering 9 years of experience providing quality product recommendations and solutions to meet individual customer needs and exceed expectations.
Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise
Results-driven focus on monitoring staff member performance and offering advice on effective sales methods.

Successful at resolving complex issues by working closely with employees, suppliers and customers.
Commended for attributing to increased sales and productivity of staff by implementing encouragement tactics and outlining goals.
Focused yet flexible leader
Well-developed skills in managing teams while effectively reducing shrink.
Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success
Documented success in managing retail sales, inventory control and advertising.
Well-versed in running successful retail store, including opening and closing procedures.
Talented at motivating employees to performance excellence.
Profit and revenue-generating strategies
Exceptional multi-tasker
Seeking Product knowledge
Established track record of exceptional sales results
Unique Communication and engagement techniques
Market research, forecasting and analysis

Experience

12/2018 to 05/2020

Assistant Store ManagerRothys － New York , NY

Creating strategies to develop and expand existing customer sales weekly.
Maintaining store appearance by Visual merchandising, updating sales floor and planogram planning.
Managing Buckle Credit Card applications and the Youth apparel department with Weekly sales planning on how to execute actions to reach sales goals.
Contributed to organizational initiative to achieve daily, weekly, and monthly sales, budget and other targeted goals.
Obtaining a "No three week policy" of ending with negative numbers during my shifts.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.

08/2016 to 12/2018

Store Co-ManagerDsw (Designer Brands Inc.) － Redmond , WA

Handling all employee scheduling to ensure adequate staffing for each shift.
Verifying merchandise pricing to achieve profitability goals, reduce shrinkage, and forecast sales.
Identifying and trying to solve strategy problems impacting business direction.
Stocking and rotating inventory regularly.
Administering all point-of-sale opening and closing procedures.
Building relationships with customers to expand customer base and enhance loyalty and retention.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Managed inventory tracking and physical inventory counts to minimize loss.

12/2015 to 08/2016

Assistant Store ManagerRothys － Los Angeles , CA

Discussing/setting sales goals with co-workers, and helping them reach their numbers.
Role-playing sales strategies with sales associates.
Conducting weekly performance reviews on co-workers.
Helping sales associates to cross-sell additional products and services to purchasing customers.
Delegating roles and tasks to employees.
Assessed, optimized and elevated operations to target current and expected demands.

01/2012 to 12/2014

Assistant Store Manager in TrainingLeslie's Pool Supplies － Vero Beach , FL

Maintaining visually appealing and effective displays for the entire store.
Seeking opportunities to up-sell and add-on additional merchandise.
Training to give exceptional service throughout the entire shopping/purchasing experience.
Visual merchandising of new and restocked products to maximize brand appeal and sales.
Maintaining up to date knowledge of customer buying habits.
Building rapport with customers to better recommend products and services that align with their specific needs.
Attending specialized product trainings to educate associates on industry trends.
Listening to customer needs and preferences to provide accurate advice.
Promoting exceptional levels of customer service by asking open-ended questions and assisting clients on the sales floor.

Education and Training

2017

Bachelor of Science: PsychologyRobert Morris University － City, State, USA

Accomplishments

Record of Buckle credit card sales of 25 on average a week.
As a result, I received headphones and a gift card for the store's merchandise.
Exceeded targeted sales goals by 45% in the men's department and 25% in the women's department at Buckle Inc.
Doubled Youth apparel sales from the prior year while working at Buckle Inc.

Resume Overview

School Attended

Job Titles Held:

Degrees