- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Administrative Management
- Policy Development and Enforcement
- Records Organization and Management
- Originality and Creativity
- Department Oversight
- Employee Motivation
- Sales Tracking
- Decision Making
- Verbal and Written Communication
- Customer Relations
- Product Transportation
- Needs Assessment
- Direct Sales
| - Purchasing Leadership
- Multitasking and Prioritization
- POS Terminal Operations
- Money Handling
- Materials Planning and Logistics
- Staff Scheduling
- Business Leadership
- Budget Control
- Training Management
- Goal Setting
- Sales Promotion
- Team Leadership
- Supplier Monitoring
|
Assistant Store Manager, 02/2022 - Current
The Furniture Mart – Maplewood, MN,
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Analyzed and interpreted store trends to facilitate planning.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Approved regular payroll submissions for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
BOH Manager, 12/2020 - 02/2022
Iron Hill Brewery – Lancaster, PA,
- Followed operational procedures and enforced product standards, quality and consistency.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Accepted merchandise and entered appropriate coding into company tracking system.
- Supported smooth front end activities through steady product flow and accurate pricing.
- Packed and unpacked shipments, collaborating with chick-fil-a supply on discrepancies and kept precise log of receipts.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
Cross Trainer , 11/2019 - 10/2020
BurgerFi – City, STATE,
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
High School Diploma: , Expected in 05/2021
-
Dunwoody High School - Dunwoody, GA,
GPA:
- Sersafe Certified 2021-2026
English :
Native or Bilingual:
Spanish :
Native or Bilingual:
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