LiveCareer-Resume

assistant store manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized, outgoing, Administrative Assistant, seeking a career opportunity that will utilize my previous experience, training, and education to assist a practice in providing optimal patient care and also allows opportunity for growth. Accomplished Assistant Store Manager with more than three years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating positive working environment.

Skills
  • Retail Industry Knowledge
  • Billing and Budgeting
  • Charts
  • Retail Management
  • Communication skills and Customer services
  • Documentation
  • ICD-10 and ICD-9
  • MS Windows
  • Organizing
  • Policies
  • Sales and Merchandising
  • Goals and Performance
  • Product and Service Sales
  • Business Development and Planning
  • Budgeting
  • Inventory Control
  • Sales Training
  • Sales Goals
  • Process Improvement
  • Store Merchandising
  • Cash Register Operation
  • Store Operations
  • Product Knowledge
  • POS systems operations
  • Goals and performance
  • Relationship building and management
  • Business development and planning
  • New-Hire Training
  • Staff Management
Work History
Assistant Store Manager, 06/2017 - Current
Skechers Pembroke, MA,
  • Responsible for all operations of retail store
  • Maintain Staffing levels in production, Monitor Time and Attendance
  • Set managed Schedules and Attendance tracker
  • Managed conflict resolution between staff/customers with view to bring harmony in view
  • Maintains neat and orderly store
  • Met and exceeded area departmental goals through coaching and managing sales team staff
  • Met and exceeded area departmental goals through coaching and managing sales team staff
  • Organized and tracked departmental receipt flow for new and reordered merchandise
  • Training Employees 5-10 on store pricing, Team Motivation, complying with and and enforce company policies and standards
  • Directing sales teams, creating and implementing sales strategies, and maximizing company revenues
Claims Analyst, 10/2015 - 04/2016
Cuyuna Regional Medical Center Crosby, MN,
  • Reviewed claims for completeness, approved or denied payment using established guidelines
  • Maintained hard copy files or electronic files of claim processing, authorizations, benefit parameters, and fee schedules rules and matrices
  • Ran batch reports to ensure claims were correctly processed
  • Identified potential system problems and claims training issues discovered during review of claims referrals and appeals and referred for resolution to supervisor
  • Correctly coded and billed medical claims for various individual doctors
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations
  • Submitted electronic/paper claims documentation for timely filing
  • Posted and adjusted payments from insurance companies
  • Identified and resolved patient billing and payment issues
  • Confidently and adeptly handled claim denials and/or appeals
  • Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable
Administrator, 03/2012 - 06/2015
The Kemtah Group Harrison, NY,
  • Ordered and distributed office supplies while adhering to fixed office budget
  • Managed office supplies, vendors, organization and upkeep
  • Directed guests, routed deliveries and courier services
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Answered and managed incoming and outgoing calls while recording accurate messages 100 plus calls daily
  • Maintained productive relationships with vendors
  • Documented all customer inquiries, comments thoroughly and quickly
  • Responded to all customer inquiries thoroughly and professionally
  • Referred unresolved customer grievances to designated departments for further investigation
  • Answered customer questions about product availability and shipment times
Administrator / Health Specialist, 02/2009 - 11/2011
Community Action Health Services City, STATE,
  • Coordinated daily medical office operations
  • Routinely called in 0- 20 patient prescriptions
  • Conducted patient post appointment instructions
  • Notified patients of their lab results
  • Reviewed charts for accuracy, handled office duties as needed
  • Correctly coded and billed medical claim's for Medicaid
  • Professionally and courteously verified appointment times with patients
  • Assisted in maintenance medical charts
  • Managed multi-line phone system and pleasantly greeted all patients
  • Verified patients' eligibility and claims status with Medicaid and fee scale
  • Prepared patient charts accurately for clinic
  • Prepared patient charts, admissions and consent forms as necessary
  • Prepared specimens for analysis and established proper chronological priorities in testing
  • Quickly responded and resolved all customer service issues in timely manner
Education
High School Diploma: Medical Administration, Expected in 2009
-
Everest Institute - Austin, TX,
GPA:
Status -
Accomplishments
  • Supervised team of 10-20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.

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Resume Overview

School Attended

  • Everest Institute

Job Titles Held:

  • Assistant Store Manager
  • Claims Analyst
  • Administrator
  • Administrator / Health Specialist

Degrees

  • High School Diploma

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