Assistant Store Manager resume example with 7 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Loyal, hardworking, and results-driven individual with excellent people skills. Ambitious sales professional with a proven history of exceeding goals and achieving high client satisfaction ratings. The goal is to succeed in an environment where one can grow and excel, which supplies job satisfaction and self-development to help achieve personal life goals.
Skills
Leadership
Canva
Teamwork
Decision-making
Social media
Communication
Creative thinker
Ability to analyze data and spot trends
Organizational
Education
Strayer UniversityWashington, DCExpected in ā ā:Business Marketing - GPA:
Honor Roll Winter of 2022
Honor Roll Spring of 2022
College of Lake CountyGrayslake, ILExpected in ā ā:Business Marketing - GPA:
Waukegan High SchoolWaukegan, IL, Expected in 06/2015 ā āHigh School Diploma: - GPA:
Certifications
Foundations of Digital Marketing and E-commerce, Google - May 22,2022
Work History
Whole Foods Market - Assistant Store Manager Alta, WY, 10/2021 - Current
Maintained positive customer relationships by responding quickly to customer service inquiries.
Helped general manager rebranded store through customer surveys and driving social media reviews.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Analyzed reports to optimize sales strategies to exceed team quotas by average of top 30% per month.
Directed sales team during sales process to offer coaching and assistance which lead to year end in winning Achiever's for 2021.
Increased and exceeded sales budgets, averaging 125% of goal MTD.
Handled recruiting, interviewed, and coached new sales employees.
Supported with opening and closing store.
Organized and planned successful events such as meetings, apple release launches and black Friday.
Created and implemented employee monthly action plans to increase sales and customer loyalty.
Best Buy - Apple Master City, STATE, 03/2018 - 10/2019
Provided world class customer experience that is expectation at Apple Store to customers and create long lasting relationships with many people
Retain extremely high attention to detail.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Retain effective communication skills, including public speaking clearly and effectively and listening thoroughly to be able to persuade ideas or recommended solutions.
Best Buy - Multi ā Channel Sales Associate City, STATE, 11/2015 - 03/2018
Provided multiple responsibilities simultaneously while supplying exceptional customer service over phone, online, and in-store.
Expedited and effectively solved customers challenges
Contributed to team objectives in fast-paced environment.
Skills
Leadership
Canva
Teamwork
Decision-making
Social media
Communication
Creative thinker
Ability to analyze data and spot trends
Organizational
Work History
T-Mobile- Assistant Store Manager Vernon Hills , IL10/2021 - Current
Maintained positive customer relationships by responding quickly to customer service inquiries.
Helped general manager rebranded store through customer surveys and driving social media reviews.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Analyzed reports to optimize sales strategies to exceed team quotas by average of top 30% per month.
Best Buy- Sales Supervisor Gurnee, IL10/2019 - 10/2021
Directed sales team during sales process to offer coaching and assistance which lead to year end in winning Achiever's for 2021.
Increased and exceeded sales budgets, averaging 125% of goal MTD.
Handled recruiting, interviewed, and coached new sales employees.
Supported with opening and closing store.
Organized and planned successful events such as meetings, apple release launches and black Friday.
Created and implemented employee monthly action plans to increase sales and customer loyalty.
Best Buy- Apple Master Gurnee, IL03/2018 - 10/2019
Provided world class customer experience that is expectation at Apple Store to customers and create long lasting relationships with many people
Retain extremely high attention to detail.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Retain effective communication skills, including public speaking clearly and effectively and listening thoroughly to be able to persuade ideas or recommended solutions.
Best Buy- Multi ā Channel Sales Associate Gurnee, IL11/2015 - 03/2018
Provided multiple responsibilities simultaneously while supplying exceptional customer service over phone, online, and in-store.
Expedited and effectively solved customers challenges
Contributed to team objectives in fast-paced environment.
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