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assistant store manager resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Attentive Assistant Store Manager offering over 4 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Determined and efficient in whatever occupation held, as well as easy to get along with and eager to participate in new life experiences!

Skills
  • Stock management
  • POS systems operations
  • Issue resolution
  • Merchandising
  • Business Development
  • Sales strategies
  • Customer Service
  • Cross-functional team management
  • Policy/program development
  • Supervision and training
  • Employee development
  • Performance improvements
  • Profit and loss accountability
Experience
Assistant Store Manager, 10/2019 to Current
Extra Space StorageLewisville, TX,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Food Service Worker, 06/2019 to 09/2019
Yukon-Kuskokwim Health CorporationHooper Bay, AK,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Complied with company service standards, including inventory and cash control procedures.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Seasonal Retail Associate, 11/2018 to 12/2018
Home DepotPflugerville, TX,
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items..
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Seasonal Retail Associate , 11/2017 to 12/2017
Home DepotPortland, OR,
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
High School Diploma: , Expected in 06/2019 to Rex Putnam High School - Milwaukie , OR
GPA:

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Resume Overview

School Attended

  • Rex Putnam High School

Job Titles Held:

  • Assistant Store Manager
  • Food Service Worker
  • Seasonal Retail Associate
  • Seasonal Retail Associate

Degrees

  • High School Diploma

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