Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
Retail inventory management
Recruiting and interviewing
Black Friday Event Coordinator
Illinois Food Service Manager Certified
A/B/C Operator Certified
10/2013 to Current
Assistant Store ManagerWalmart － Chicago, ILCompleted weekly schedules according to payroll policies. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-tracking and reconciling cash receipts. Trained staff to deliver outstanding customer service.
06/2011 to 10/2013
Asset ProtectionWalmart － Chicago, ILConducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Responded quickly to medical emergencies, bomb threats and fire alarms. Shrink Management, Organized Retail Theft, and Inventory Control.
Education and Training
Bachelor of Arts: Criminal JusticeChicago State University － Chicago, ILChicago State University minor in Sociology
Associate of Arts: Criminal JusticePrairie State College － Chicago Heights, IL
Activities and Honors
Alpha Phi Sigma: National Honor Society of Criminal Justice
Phi Beta Kappa: International Honor Society
Dean's List Honors: Chicago State University and Prairie State College