LiveCareer-Resume

assistant store manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Billing
  • Workforce Management
  • Issue resolution
  • Sales strategies
  • Merchandising
  • Sales Techniques
  • Customer relations
  • POS systems operations
  • Stock management
  • Strategic Planning
  • Schedule management
  • Policy/program development
  • Supervision and training
  • Employee development
  • Recruiting and hiring
  • Purchasing and planning
  • Customer retention
  • Profit and loss accountability
Experience
Assistant Store Manager, 03/2020 - 04/2023
The Realreal, Inc. Remote - San Francisco Bay Area, CA,
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Coached and developed store associates through formal and informal interactions.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Owner, 03/2012 - 10/2019
Kroger Harvey, LA,
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Led startup and creation of operational procedures and workflow planning.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Executed performance reviews to encourage improved productivity for team members.
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing and incontinence care.
  • Improved patient outlook and daily living through compassionate care.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Recognized emergency situations and implemented appropriate procedures.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
STNA, 04/2004 - 07/2009
Sweden Valley Manor Coudersport, PA,
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
  • Guaranteed accurate, timely flow of information by maintaining [Number] patient charts and updating healthcare team on patient status.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Education and Training
Real Estate License: Real Estate, Expected in 01/2019
-
Hondros College of Business - Green, OH,
GPA:
Status -
: Fine Arts, Expected in
-
Kent State Stark - Jackson, OH,
GPA:
Status -

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Resume Overview

School Attended

  • Hondros College of Business
  • Kent State Stark

Job Titles Held:

  • Assistant Store Manager
  • Owner
  • STNA

Degrees

  • Real Estate License
  • Some College (No Degree)

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