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assistant store manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-driven Assistant Store Manager with 10 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Skills
  • Mentoring and Coaching
  • Problem-Solving
  • Shift Scheduling
  • Retail Operations
  • Strategic Merchandising
  • Inventory Control
  • Hiring and Training
  • Store Opening and Closing
  • Pricing and Markdowns
  • Team Building and Leadership
  • Work Planning and Prioritization
  • POS Systems
  • Marketing and Promotions
  • Stock Management
  • Staff Scheduling
  • Problem Anticipation and Resolution
  • Team Leadership
  • Decision Making
  • Goal Setting
  • Business Leadership
  • Staff Development
  • Sales Tracking
  • Employee Motivation
  • Focus and Follow-Through
  • Recruitment and Hiring
  • Sales Promotion
  • Operations Oversight
  • Policy Development and Enforcement
  • Hiring and Onboarding
  • Supplier Monitoring
  • Management Team Building
  • Customer Service Management
Education and Training
Alain Leroy Locke College Preparatory Academy Los Angeles, CA Expected in 06/2010 High School Diploma : - GPA :
Experience
Byrne Dairy Stores - Assistant Store Manager
Elbridge, NY, 11/2020 - Current
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Created engaging merchandise presentations to motivate impulse purchases.
Meta Platforms, Inc. - Brand Operations Manager
Denver, CO, 12/2018 - Current
  • Creating an effective schedule for total store
  • Hiring and developing new talent
  • Executing floorsets for all brands
  • Supply order for the need of the store within budget
  • Great communication with HR
  • Replenishing total store including sell down strategies
  • Team building activities
  • RFID cycle counts, and replenishment from report
  • Window displays
  • Change order
  • Plan all calendar for MTD for entire store including exclusive events, model events, corporate events
  • Etc
  • Manage total store payroll.
Eaton Corporation - Category Manager
Cleveland, TN, 10/2014 - Current
  • Planed and executed floor set merchandising
  • Trained staff to deliver outstanding customer service
  • Opened and closed the store, which included counting cash drawers and making bank deposits
  • Helped customers select products that best fit their personal needs
  • Maintained visually appealing and effective displays for the entire store
  • Stocked and restocked inventory when shipments were received
  • Controlled payroll when needed to budget hours.
Victoria's Secret - Third Street Promenade - Category Supervisor
City, STATE, 09/2011 - 10/2014
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
  • Placed special orders and called other stores to find desired items
  • Addressed customer inquiries and resolved complaints
  • Stocked and restocked inventory when shipments were received
  • Completed weekly schedules according to payroll policies
  • Designed displays to make the store experience interactive and engaging
  • Trained staff to deliver outstanding customer service
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Professional
Negotiated :

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Resume Overview

School Attended

  • Alain Leroy Locke College Preparatory Academy

Job Titles Held:

  • Assistant Store Manager
  • Brand Operations Manager
  • Category Manager
  • Category Supervisor

Degrees

  • High School Diploma

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