LiveCareer-Resume

assistant store manager resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable with a strong ability in multitasking and accountability . Highly organized, proactive and punctual with team-oriented mentality.









Skills
  • Team Management
    Work Ethic
    Basic Math
    Critical Thinking
    Training & Development
    People Skills
    Reliable and Trustworthy

    Customer Service

    Computer Skills

    Friendly, Positive Attitude

    Problem Resolution

    Microsoft Office

    Organizational Skills

    Conflict Resolution

    Active Listening

    Team Building
Education and Training
North Stafford High School Stafford, VA Expected in 05/2000 High School Diploma : - GPA :
Experience
Yesway - Assistant Store Manager
Stratford, TX, 11/2017 - Current
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
    Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
    Coached and developed store associates through formal and informal interactions.
    Oversaw aspects of maintenance, inventory and daily activity management.

    Oversaw aspects of maintenance, inventory and daily activity management.

    Delegated assignments based on team strengths to optimize floor coverage and service levels.

    Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

    Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

    Handled scheduling for store shifts to achieve adequate staffing.

    Checked monthly sales and performance reports to support operational planning and strategic decision-making.

    Supervised cashiers in processing credit, debit, and cash payments to streamline sales.

    Reviewed inventory and sales records to prepare reports for management and budget departments.

    Answered customer questions and addressed problems and complaints in person and via phone.

    Examined merchandise to correctly price and display products.

    Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.

    Assisted customers, answered questions and resolved problems for stellar customer service.

    Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.

    Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.

    Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.

    Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.

    Scheduled staff to assign employee shifts according to departmental and business needs.

    Created engaging merchandise presentations to motivate impulse purchases.

    Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.

    Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.

    Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
Goodwill Industries Of Southeastern Michigan - Cashier
Dundee, MI, 08/2010 - 07/2012
  • Operated cash register, collected payments, and provided accurate change.
    Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
    Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
    Helped customers find specific products, answered questions and offered product advice.

    Worked closely with front-end staff to assist customers.

    Processed sales transactions to prevent long customer wait times.

    Accepted cash and credit card payments, issued receipts, and provided change.

    Trained new team members in cash register operation, stock procedures and customer services.

    Wrapped items and bagged purchases properly to prevent merchandise breakage.

    Helped with purchases, locating items and signing up for rewards programs.

    Learned roles of other departments to provide coverage and keep store operational.

    Inspected store products for damage and obtained item replacements for customers.

    Answered customer questions, provided store information, and directed customers to designated store areas.

    Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
US Army - Soldier
City, STATE, 03/2003 - 12/2005
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
    Displayed leadership in accomplishing assignments and learning new skills.
    Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.

    Developed expertise in small arms use, care and accountability.

    Provided tactical and technical guidance to facilitate unit duties.

    Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.

    Maintained accurate, updated files on civilian and military personnel in battalion.

    Used rifles, machine guns and other weapons to suppress enemy forces during warfare.

    Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.

    Maintained orderly, clean and fully repaired personal equipment.

    Conducted mobile and foot patrols to secure areas and promote safe communities.

    Trained extensively on weaponry, tactics and methods of battle.

    Responded immediately to routine and critical accidents, incidents and other emergencies.

    Directed placement of material handling equipment to accomplish cargo loading and off-loading operations.

    Supported work of commissioned officers by implementing new directives and correcting front-line issues.

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Resume Overview

School Attended

  • North Stafford High School

Job Titles Held:

  • Assistant Store Manager
  • Cashier
  • Soldier

Degrees

  • High School Diploma

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