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assistant store manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Port Huron High School Port Huron, MI Expected in 06/2011 High School Diploma : - GPA :
Work History
Bed Bath & Beyond - Assistant Store Manager
Burbank, CA, 09/2019 - 07/2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored security and handled incidents calmly.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Marco's Pizza - Leader
Waterloo, IA, 10/2016 - 09/2019
  • Molded team and embraced change to adapt within dynamic market.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Trained employees on Product or Service and assigned duties.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led team by answering complex customer questions and Action.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Burger King - Crew Member
City, STATE, 10/2015 - 10/2016
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Supported great dining and meal experiences for guests.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas as needed.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by Number%.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Cooked batches of food according to standard recipes.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Prepared salads, soups and sandwiches for customers.

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Resume Overview

School Attended

  • Port Huron High School

Job Titles Held:

  • Assistant Store Manager
  • Leader
  • Crew Member

Degrees

  • High School Diploma

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