assistant store manager resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Goal-driven Assistant Store Manager with 9-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Stock management
POS systems operations
Strategic Planning
Workforce Management
Customer Service
Sales Techniques
Customer relations
Merchandising
Sound judgment
Customer retention
Policy/program development
Supervision and training
Employee development
Cost analysis and savings
Schedule management
Cross-functional team management
Profit and loss accountability
Performance improvements
Recruiting and hiring
Education and Training
Naugatuck Valley Community CollegeWaterbury, CTExpected in 05/2010 ā āAssociate of Science:Business Administration And Management - GPA:
H. C. Wilcox Technical High SchoolMeriden, CTExpected in 06/2005 ā āPlumbing And Heating: - GPA:
Experience
Leslie's Pool Supplies (Dba) - Assistant Store Manager Salem, NH, 07/2010 - 01/2020
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Conducted analysis to address productivity and improve employee morale.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assessed, optimized and elevated operations to target current and expected demands.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Scheduled staff to assign employee shifts according to departmental and business needs.
Created engaging merchandise presentations to motivate impulse purchases.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
State Of Nevada - Student Worker Caliente, NV, 07/2009 - 04/2010
Developed strong oral and written communication skills in working with people of different ages.
Cleaned and organized classrooms, materials and supplies.
Assisted with different events during fall and spring semesters.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
Greeted office visitors, provided information and directed to appropriate personnel.
Obtained and organized files and research papers to make important documents easier to find.
Assisted with clerical needs including, answering telephone calls, managing databases and drafting correspondence.
Advanced research by organizing data, generating spreadsheets and drafting reports.
Answered continuous phone calls each day and took messages or transferred to appropriate party.
Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
Covered front desk for [Type] team to greet visitors and field basic inquiries.
Supported efficient [Type] office operations by handling common administrative tasks such as maintaining files and routing mail.
State Of Nevada - Student Worker Carlin, NV, 09/2006 - 06/2009
Developed strong oral and written communication skills in working with people of different ages.
Assisted with different events during fall and spring semesters.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
Greeted office visitors, provided information and directed to appropriate personnel.
Obtained and organized files and research papers to make important documents easier to find.
Assisted with clerical needs including, answering telephone calls, managing databases and drafting correspondence.
Adhered to strict security protocols to protect data confidentiality.
Answered continuous phone calls each day and took messages or transferred to appropriate party.
Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
Covered front desk for [Type] team to greet visitors and field basic inquiries.
Supported efficient [Type] office operations by handling common administrative tasks such as maintaining files and routing mail.
State Of Nevada - Student Worker Fallon, NV, 09/2005 - 08/2006
Developed strong oral and written communication skills in working with people of different ages.
Cleaned and organized classrooms, materials and supplies.
Assisted with different events during fall and spring semesters.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
Greeted office visitors, provided information and directed to appropriate personnel.
Assisted with clerical needs including, answering telephone calls, managing databases and drafting correspondence.
Adhered to strict security protocols to protect data confidentiality.
Distributed marketing material and promotional items.
Answered continuous phone calls each day and took messages or transferred to appropriate party.
Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
Covered front desk for [Type] team to greet visitors and field basic inquiries.
Supported efficient [Type] office operations by handling common administrative tasks such as maintaining files and routing mail.
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