assistant store manager resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Hardworking, dedicated individual that enjoys helping others. Experienced in retail with great customer service. Always looking to find the most time-saving and efficient way to do what needs to be done.
Skills
Money Handling
Content Workflow
Information Security
Customer Relations
Multitasking and Prioritization
Employee Motivation
Mathematical Calculation and Reasoning
Problem Anticipation and Resolution
Education
Winnebago High SchoolWinnebago, NEExpected in ā āHigh School Diploma: - GPA:
Work History
Revzilla - Assistant Store Manager Albuquerque, NM, 06/2021 - 09/2021
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Marriott International - Barista Redmond, WA, 04/2021 - 07/2021
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cultivated to recall customers' names and address each by name.
Educated coworkers and customers about new products.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Trek Bikes - Lead Sales Associate Grand Junction, CO, 12/2020 - 04/2021
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Opened new merchandise and stocked sales floor racks and shelves.
Reported sales data to upper management for review.
Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
Kroger - Cashier Spokane, WA, 06/2019 - 12/2019
Helped customers complete purchases, locate items and join reward programs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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