assistant store manager resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Experienced Assistant Store Manager of Operations confidently leading numerous teams( 5+ years). Highly motivated leader responding to rapidly changing demands and opportunities with ease. Flexible manager with strong mathematical and cognitive skills encompassing utmost level of ethics and integrity.
Skills
Works well with others and communicates well with others.
Gathers and process information efficiently.
Excellent attention to detail.
Focus and Follow-Through
Compliance Requirements
Work Planning and Prioritization
Coaching and Mentoring
Verbal and Written Communication
Invoice Generation
Billing and Invoicing
Safety Measures
Paperwork and Documentation
Multi-Line Telephone Systems
Education
Penn Foster, Expected in 06/2009 ā āHigh School Diploma: - GPA:
Certifications
Certified PCA -personal care aid.
Accomplishments
Documented and resolved customer issues which led to positive results.
Achieved good results by completing task 100% with accuracy and efficiency.
Supervised team of 5+ staff members.
Work History
Batteries Plus, Llc - Assistant Store Manager Mountain Home, TN, 09/2017 - Current
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Rotated merchandise and displays to feature new products and promotions.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Approved regular payroll submissions for employees.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Analyzed and interpreted store trends to facilitate planning.
Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
Implemented theft prevention policies to minimize potential stock loss.
Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Communicated issues and challenges to store leader, and corporate leadership, providing possible solutions.
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