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assistant store manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Energetic Lead Sales Associate with two years of experience in retail sales. Proven leader with excellent history of closing sales quickly and exceeding sales goals consistently. Dedicated to entrepreneurship and best-in-class customer service.

Skills
  • Retail Industry Knowledge
  • Sales Goals
  • Customer Service
  • Merchandising
  • Product Knowledge
  • Description and Demonstration of Products
  • Brand promotion
  • Client relationship building
  • Training and mentoring
  • Team Building
  • Organization and Time management
Work History
Assistant Store Manager, 04/2021 to Current
Natural PawzStudio City, CA,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Analyzed and interpreted store trends to facilitate planning.
Lead Retail Sales Associate, 08/2018 to Current
LkqSumner, WA,
  • Ability to read, write and effectively communicate with customers, peers and management
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
  • Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts
  • Telephone etiquette
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Stocked merchandise each week/month, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Issued receipts and processed refunds, credits, or exchanges
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Nanny, 12/2017 to 08/2018
2 Fellas & A Big VehicleBroken Arrow, OK,
  • Mary Corely, Creve Coeur
  • Provide care for mentally disturbed, delinquent, or handicapped children
  • Regulate children's rest periods and nap schedules
  • Help prepare and serve nutritionally balanced meals and snacks for children
  • Regularly with parents to discuss children's activities and development
  • Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects
  • Model appropriate social behaviors and encourage concern for others to cultivate
  • Development of interpersonal relationships and communication skills
  • Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates
  • Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health
  • Help develop or monitor family schedule
  • Work with parents to develop and implement discipline programs to promote desirable child behavior
  • Supervise and assist with homework
  • Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self- confidence, and responsibility
  • Transport children to schools, social outings, and medical appointments
  • Perform housekeeping and cleaning duties related to children's care
  • Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior
  • Keep records of play, meal schedules, and bill payment
Nanny, 12/2014 to 07/2016
2 Fellas & A Big VehicleBroken Arrow, OK,
  • Camille Killian, Creve Coeur
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts
  • Assist in preparing food and serving meals and refreshments to children
  • Perform general personnel functions, such as supervision, training, and scheduling
  • Create developmentally appropriate lesson plans
  • Help children with homework and school work
  • Read to children and teach them simple painting, drawing, handicrafts, and songs
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
  • Accompany children to and from school, on outings, and to medical appointments
  • Organize and participate in recreational activities and outings, such as games and field trips
Education
ASSOCIATES: Communication, Expected in to St. Charles Community College - Cottleville,
GPA:
No Degree: , Expected in to St. Louis Community College - St. Louis ,
GPA:
High School Diploma: , Expected in 05/2014 to John F Kennedy Catholic High School - Manchester, MO,
GPA:

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Resume Overview

School Attended

  • St. Charles Community College
  • St. Louis Community College
  • John F Kennedy Catholic High School

Job Titles Held:

  • Assistant Store Manager
  • Lead Retail Sales Associate
  • Nanny
  • Nanny

Degrees

  • ASSOCIATES
  • No Degree
  • High School Diploma

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