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Assistant Store Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.

Goal-driven Assistant Store Manager with 5 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in controlling inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent with skill and fortitude to thrive in dynamic, customer-centric work settings.

Skills
  • POS systems operations
  • Stock management
  • Records maintenance
  • Billing
  • Customer relations
  • Sales techniques
  • Sales strategies
  • Records management
  • Issue resolution
  • Merchandising
  • Customer outreach
  • Building brand awareness
  • Leadership development
  • Creating store processes
  • Creating marketing plans
  • Managing retail build outs
  • Store growth planning
  • Driving business growth
  • Security systems
  • Team building
  • Organization
  • First Aid/CPR
  • Relationship development
  • Administrative support
  • Operational improvement
  • Project organization
  • CCTV
  • Business operations
  • Invoice generation
  • Problem resolution
  • Inventory management
  • Supervision
  • Customer service
  • Planning and coordination
  • Team management
  • Communications
  • Drainage systems repair
  • Custom plumbing systems specialist
  • Time management
  • Blueprints
  • Process improvement
  • Excellent ball control
  • Gameplay strategies
  • Strength improvements
  • Rules of the game
  • Technique optimization
  • Safety understanding
  • High-intensity training
  • Agility drills
  • Health and wellness expert
  • Nutrition supplement familiarity
  • Mentoring
  • Stretching expertise
  • Human anatomy knowledge
  • Coaching experience
  • Chemical cleaning
  • Dusting
  • Able to lift 100 lbs.
  • Dish preparation
  • Interior and exterior cleaning
  • Closet detailing
  • Cleaning methods
  • Caring for fine china
  • Natural cleaning products
  • Ironing clothing
  • Exceptional time management
  • Light fixtures and ceiling fans
  • Polishing surfaces
  • Washing windows
  • Mopping and buffing floors
  • Focused and detail-oriented
  • Stocking bathrooms
  • Decision making skills
  • Exceptional communicator
  • Physically strong
  • Restroom detailing
  • Customer service-focused
  • Customer-oriented
  • Five-star resort cleaning
  • Supply inventory management
  • Hardworking
  • Mobile cart operation
  • Hospitality background
  • Excellent oral and written communication
  • Quality assurance controls
  • English language fluency
Experience
Assistant Store Manager, 10/2018 to 03/2020
Northern Tool Mcallen, TX,
  • 51Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Improved efficiency 30% through supervising daily staff assignments and tasks, including sales and promotions.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Achieved seasonal sales, budget and other targeted goals.
  • Increased sales by 15% over 2 year period.
Sous Chef, 10/2016 to 08/2018
Anheuser-Busch Inbev Newark, NJ,
  • Created diverse cuisines, including full restaurant, special event, catering and tasting menus.
  • Directed staff in the restaurant kitchen as well as in the field when completing catering jobs.
  • Maximized customer satisfaction and team performance through command-based structure and absolute control over staff actions.
  • Supervised all kitchen food preparation while operating in demanding, high-volume environment.
  • Plated food according to restaurant artistic guidelines for attractive presentation.
  • Built strong vendor relationships to bring in top ingredients for optimal prices.
  • Performed as head chef as needed to maintain team productivity and restaurant quality.
  • Helped staff adhere to tough restaurant requirements through effective discipline and motivation.
  • Created exciting dishes to draw in clientele and increase revenues.
Repair Technician, 04/2010 to 06/2016
Jiffy Lube - Najjar Lube Centers Inc. Temecula, CA,
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
  • Diagnosed and repaired mechanical machinery issues.
  • Specialized in pool systems, completing thorough inspections and skilled repairs.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
Server, 12/2007 to 12/2009
Vitality Senior Living Elizabethtown, KY,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Served average of 200 patrons daily at Fine dinning restaurant with exceptional service.
  • Promoted desserts, appetizers and specialty drinks.
  • Processed customers' payments and provided receipts.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
Certificate of Completion : Construction Engineering, Expected in 06/2006
to
Excelsior Community College - Kingston,
GPA:
High School Diploma: , Expected in 06/2004
to
Dunoon Technical High - Kingston ,
GPA:

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Resume Overview

School Attended
  • Excelsior Community College
  • Dunoon Technical High
Job Titles Held:
  • Assistant Store Manager
  • Sous Chef
  • Repair Technician
  • Server
Degrees
  • Certificate of Completion
  • High School Diploma