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Assistant Store Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Results-oriented Assistant Store Manager offering 20 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Compassionate and motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Experienced Office Management and Administration Professional with 3 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Goals and Performance
  • Product and Service Sales
  • Business Development and Planning
  • Sales and Marketing
  • Analytical Thinking
  • Family reunification specialist
  • Data collection and management
  • Compassionate
  • Case Management
  • Behavioral Intervention Plans (BIP)
  • Database administration
  • Sorting and labeling
  • Data Entry
  • Workflow planning
  • Credit and collections
  • Clear oral/written communication
  • Office management
  • Organizational skills
Work History
Assistant Store Manager, 06/2012 to 01/2015
Nouria EnergyOxford, ME,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Rotated merchandise and displays to feature new products and promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Trained and managed associates in customer service and sales techniques.
  • Maintained exceptionally clean, customer-friendly and well-run store.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Monitored security and handled incidents calmly.
Substitute Teacher, 08/2003 to 05/2007
Primrose SchoolRichardson, TX,
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Led classroom activities for play-based and immersive learning.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Worked with principal's office on disciplinary and safety issues.
  • Utilized technology to enhance student education and grasp of materials.
  • Assigned, explained and graded homework.
Office Manager, 08/2000 to 06/2002
QuinstreetBeaverton, OR,
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Compared vendor prices to ensure optimal savings.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
Bachelor of Arts: Social Sciences, Expected in 12/2010
Northwestern State University of Louisiana - Natchitoches, LA
GPA:

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Resume Overview

School Attended
  • Northwestern State University of Louisiana
Job Titles Held:
  • Assistant Store Manager
  • Substitute Teacher
  • Office Manager
Degrees
  • Bachelor of Arts