assistant store manager resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Hardworking trainee nursing professional with team-oriented nature, training and physical stamina to handle any nursing need. Devoted to supporting patients with skilled and compassionate care. Collected vital signs, monitored behaviors and notified qualified nursing staff of any concerns.
Skills
POS systems operations
Stock management
Customer relations
Merchandising
Customer outreach
Leadership development
Building brand awareness
Time management
Organized
Proficient in MS Office
Employee scheduling
Excellent multi-tasker
Reliable and dependable
Personnel training and development
Approachable
Cash handling accuracy
Strong communication skills
Education and Training
Trinity Valley Community CollegeTerrell, TX, Expected in 05/2021 ā āAssociate of Science:Nursing - GPA:
Trinity Valley Community CollegeTerrell, TX, Expected in 12/2019 ā āAssociate of Arts:Liberal arts - GPA:
Kaufman High SchoolKaufman, TX, Expected in 05/2016 ā āHigh School Diploma: - GPA:
Ranked in Top 20% of class
Student Council Member
Certifications
Basic Life Support (BLS) Certification 2017-present
Experience
Dodge's - Assistant Store Manager Leland, MS, 04/2016 - 01/2020
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Achieved monthly sales, budget and other targeted goals.
Processed credit and debit card payments and returned proper change for cash purchases.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Met monthly credit card and reward program sign up rates.
Promoted new products and sales to encourage revenue growth and boost upselling.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Enhanced sales by implementing merchandising and promotional improvements.
Healthcare Services Group - Waitress/Cashier Amesbury, MA, 12/2014 - 12/2015
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service and addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Checked order accuracy and food quality before delivering to customers.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Answered phones politely and promptly, accurately recording and confirming reservations.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Prepared salads and appetizers to back up kitchen staff.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
Carrera's Mexican Cuisine - Waitress City, STATE, 05/2014 - 10/2014
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Checked order accuracy and food quality before delivering to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
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