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assistant store manager resume example with 9+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
*Advanced knowledge/proficient use of Microsoft Office products to include Word, Excel, PowerPoint and Outlook applications *Inventory Preparation *Expert power equipment operator
Skill Highlights
  • Over 15 years management experience
  • Excellent Customer Service and Conflict Resolution Skills
  • Extensive experience conducting merchandise accountability and inventory procedures
  • Extensive experience with personnel shift scheduling
Core Accomplishments
Professional Experience
06/2011 to 04/2015 Assistant Store Manager Lvmh | , ,
  • Responsible for the overall performance of assigned area Responsible for achieving sales and margin budgets in assigned areas Oversee overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel Drive sales and margin throughout store.
  • Drive growth and profitability of specialty and installed sales.
  • Includes management of Contact.
  • Lead and Order Management systems.
  • Drive comp sales and average ticket growth.
  • Establish and execute plans that continuously improve customer count.
  • Control expenses including payroll and other controllable expenses (e.g., shrink).
  • Control and manage inventory.
  • Ensure asset protection through effective facilities management (e.g., Fleet, Inventory, Physical Building.
  • etc.).
  • Maintain a strong safety awareness program to protect company liabilities and the safety of our employees and customers.
05/2007 to 01/2011 Administrative Manager National Aeronautics And Space Administration | , ,
  • Complete Department Of Transportation (DOT) reporting, maintain DOT certification, and comply with DOT Regulation CDL Compliance Provide training on all Lowe's credit policies and procedures Responsible for ensuring all aspects of Pricing is maintained and reviewed in accordance with Pricing Policy ensure credit applications are processed, securely stored, and retained in compliance with credit policy through regular application audits Review of the requisitions listing.
  • PO's assigned on the freight flow work list and weekly Down stocking assignments validating full shelf capacity and proper top stock maintenance was performed Ensure inventory integrity, include but not limited to: inspecting incoming freight, ensuring damage and stored use items are billed out and or adjusted properly and ensuring receiving and shipping paperwork is properly filled as per Lowe's Policy and Procedure Responsible for measuring productivity and efficiencies in the following areas: store inventory management, IRP, freight flow, full shelf capacity, down stocking inventory, and receiving.
  • Ensure schedules are created, edited, and posted using the labor scheduling system Verified transactions (cash, refund, charged, credit) by comparing invoice and cash register log off report with daily recap sheet.
  • Preform cash register pick-ups per money handling policy.
  • Serve as "expense captain" to control over all store expense as assigned Ensure compliance with local, state, federal and use tax requirements Filed all LPD, bills and ICBs receiving reports according to company procedures Notify vendors/Distribution Center of discrepancies per company receiving procedures.
  • Ensure credit is received.
  • Ensure system requirement is repaired or replaced.
  • Ensure all vendor service programs and groups are affectedly managed.
  • Balance change fund daily Ensure rental logs are maintain and check Verify delivery /vehicle inspection reports Train and hold store management and all employees accountable to follow Lowe's money handling procedure.
  • Through daily personal inspection, ensure that all receiving and point of sales activities are executed accurately and in a timely matter to minimize inventory shrink.
  • Monitor daily business functions, identify opportunities and develop action plans Plan delivery activities and execute based on the daily delivery schedule Ensure opening/closing procedures are followed.
2006 to 04/2007 Department Manager | , ,
  • Achieve sales and margin budgets in assigned area Maintain proper control of payroll and other controllable expenses Manage inventory and shrink to budget Responsible for overall performance of assigned area Comply with performance criteria, standards of conduct, discipline and discharge procedures.
12/2004 to 01/2006 Commercial Sales Specialist Prada S.P.A. | , ,
  • Maximize sales and margin by identifying sales opportunities and project selling Follow CSC Pro Services monthly directives and programs to contact and capture Pro Business customers Ensure inventory levels are adequate to support sales through personal review, intervention, and frequent communication with management Demonstrate detailed knowledge of all stock and special order merchandise; feature benefits, application, warranty information, etc.
  • to the customer Maintain Lowe's merchandising, housekeeping, safety and security standards Aggressively pursue construction, repair/remodeler, property management, business maintenance and all other targeted pro business customers Manage and maintain the business replenishment program and promote to all pro customers Assist customers as needed in locating, demonstrating, selecting, carrying, and loading merchandise Provide superior customer service at all times through the daily execution of (and not limited to) the customer Follow up on all quotes within 24 hours Utilize Pro Business Management (PBM) to contact and build relationships with customer, enter quality comments and sales driving follow-up actions Provide prompt support to all checkout functions Ensure good housekeeping standards are in place and programs, such as zone recovery, are executed daily to guarantee that the store (including work areas) is clean and organized at all times.
Education
Expected in June - 1993 to to Miami Dade Community Collage July - 1995 | Miami Central High School, , GPA:
Expected in to to High School Diploma | , , GPA:
Skills
Balance, benefits, budgets, budget, Business Management, cash register, closing, Conflict Resolution, credit, Excellent Customer Service, customer service, delivery, driving, facilities management, inspecting, inspection, inventory management, Inventory, inventory levels, mentoring, merchandising, money, Order Management, payroll, personnel, pick, policies, Pricing, property management, quality, receiving, reporting, requirement, safety, selling, sales, scheduling, shipping, store management, supervision, tax, Transportation, vehicle inspection

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Resume Overview

School Attended

  • Miami Central High School

Job Titles Held:

  • Assistant Store Manager
  • Administrative Manager
  • Department Manager
  • Commercial Sales Specialist

Degrees

  • Miami Dade Community Collage July - 1995
  • High School Diploma

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