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assistant store manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Goal-driven Assistant Store Manager with 30-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Skills
  • Accounting
  • Administrative
  • New-Hire Training
  • Human Resource Policies
  • Business development and planning
  • Cost Control
  • Employee scheduling
  • Operations
  • Delivery
  • Manages facility
  • Leadership
  • Loss prevention
  • POS systems operations
  • Merchandising
  • Sales Techniques
  • Cross-functional team management
Experience
07/2015 to Current
Assistant Store Manager Enjoy Saint Louis, MO,
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs
  • Surpassed business targets regularly through employee engagement and forward-thinking planning
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries
  • Supervise team of 200 employees and provided feedback on performance
  • Processed payments for credit and debit cards and returned proper change for cash transactions
  • Coached team on effective upselling and cross-selling methods
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversee aspects of maintenance, inventory and daily activity management.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Oversee inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Determined direction for seasonal merchandise by researching and analyzing trends.
  • Assesse purchasing needs and reviewed in-store sales and inventory levels.
01/1994 to 07/2015
Restaurant Manager Raising Cane's Baytown, TX,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations
  • Reduced labor costs by 5 percent while maintaining excellent service and profit levels
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
02/2011 to 12/2012
Restaurant General Manager Sonic Auburn, AL,
  • Manage all aspects of operation including inventory control. Ensured safety procedures were followed to company policies
  • Motivated 90% of staff to perform at peak efficiency and quality
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
09/1990 to 11/1993
Personal Admin Specialist 75B United States Army City, STATE,
  • Prepared reports by collecting, analyzing and summarizing information
  • Analyzed contract documents to identify ambiguity and conflicts between documents and specifications
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets
  • Constructed and camouflaged infantry positions and equipment to prevent detection
  • Trained in use of tear gas, passive ordnance and explosives
  • Placed explosives and performed mine-sweeping activities on land
Education and Training
Expected in to to
Bachelors: Restaurant and Food Services Management
Hamburger University - Oak brook, Illinois,
GPA:

Training: Completed numerous courses and seminars on how to give a quality service, sales strategies inventory control, loss prevention, time management, leadership, performance assessment and safety.

Expected in to to
Associates Degree: Paralegal Studies
Sanford Brown College - Des Peres, MO,
GPA:
Expected in to to
Personal Administrative Specialist (75 B): Personal Services
United States Army - Fort Bejamin Harris, Indiana,
GPA:
Certifications
  • Food Safety Manager [National Registry of Food Safety Professionals] - 2021

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Resume Overview

School Attended

  • Hamburger University
  • Sanford Brown College
  • United States Army

Job Titles Held:

  • Assistant Store Manager
  • Restaurant Manager
  • Restaurant General Manager
  • Personal Admin Specialist 75B

Degrees

  • Bachelors
  • Associates Degree
  • Personal Administrative Specialist (75 B)

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