- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Enthusiastic Assistant Store Manager eager to contribute to team success through hard work, paradoxical and agile thinking and excellent interpersonal skills. Clear understanding of merchandising and managing controllable expenses and training in Retail Store Leadership. Motivated to learn, grow and excel in any opportunity that presents itself.
- Staff Supervision
- Product and Service Sales
- Scheduling
- Store Management
- Store Merchandising
- Point of Sale Systems
| - Cash Register Operation
- Store Operations
- Product Knowledge
- Staff Management
- Inventory Control
|
Assistant Store Manager, 09/2018 to Current
Northern Tool + Equipment – Burlington, NC,
- Trained and managed 60+ associates in customer service and sales techniques.
- Managed scheduling for store shifts to accomplish proper staffing at all times.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Answered questions about store policies and concerns to support positive customer experiences.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Promoted business strategy by implementing improvements based on guest feedback.
Key Carrier, 11/2016 to 08/2021
Petco – Pinellas Park, FL,
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Rotated stock according to dates and protocols.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security areas during busy periods.
- Provided sales feedback to management to address concerns in sales reports.
- Trained and mentored new employees.
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 2 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Received and counted money.
- Oversaw team of 20 employees.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Merchandise Coordinator, 11/2017 to 08/2018
Bevmo Holdings Llc – Simi Valley, CA,
- Merchandised new stock to appeal to customers, grab attention and drive sales.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Supervised 3-5 departmental employees.
- Priced products based on season and market demand.
- Unloaded arriving product stock and moved to store display areas.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Inspected merchandise for quality and arranged proper display location on floor.
- Tracked and recapped key item performance.
- Organized store merchandise racks by size, style and color.
- Answered customer questions regarding store merchandise, department information and pricing.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Planned and coordinated product availability for advertising and promotion purposes.
- Rotated manufacturer products as needed.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Merchandise Associate, 04/2015 to 11/2017
Hanes Brands – Elizabeth, NJ,
- Updated pricing and signage to complete product displays and educate customers.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Merchandised new stock to appeal to customers, grab attention and drive sales.
- Rotated manufacturer products as needed.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Created attractive displays to promote items.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information and pricing.
- Maintained neat and clean work areas for professional appeal.
- Updated signage and price tags to reflect current sales.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Greeted, serviced and thanked all customers.
No Degree: Liberal Studies, Expected in
Saint Leo University - Saint Leo, FL
GPA:
- Majored in Liberal Studies
- Minored in Management
No Degree: Liberal Arts And Sciences, Expected in
University Of Florida - Gainesville, FL
GPA:
- Majored in Liberal Arts and Sciences
High School Diploma: , Expected in 05/2007
North Fort Myers High School - North Fort Myers, FL
GPA:
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