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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Supply coordination
  • Forklift certification
  • Subcontractor relations
  • Merchandising
  • Customer relations
  • Records maintenance
  • Issue resolution
  • POS systems operations
  • Stock management
  • Leadership development
  • Driving business growth
  • Excellent time management
  • Reliable and dependable
  • Positive outlook
  • Approachable
  • Personnel training and development
  • Detail-oriented
  • Strong communication skills
  • Flexible schedule
  • Loss prevention
  • Inventory control procedures
  • Excellent multi-tasker
  • Dedicated team player
  • Store planning and design
  • Resolution-oriented
  • National Food Certification
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations oversight
  • Process improvements
Experience
Assistant Store ManagerCompany Name | City, State | April 2011 - Current
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Partnered with Store Manager to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Built proactive and productive relationships with Market Manager and business agents.
  • Coached and developed store associates through formal and informal interactions.
  • Managing 350+ Associates
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Excellent Client/Vendor relationships
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Backroom Zone ManagerCompany Name | City, State | February 2007 - April 2011
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Supervised team of 20 employees in Retail establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Replenished inventory with focus on addressing customer needs.
  • Reordered stock to replenish inventory without interruption to production
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
General LaborerCompany Name | City, State | August 2006 - February 2007
  • Prepared and laid out assembly forms prior to pouring concrete.
  • Operated fork truck safely by following all procedures with care.
  • Managed inventory control to reduce project lags.
  • Loaded trucks with supplies and materials at start of shift to transport to job site.
  • Operated heavy equipment, including Bobcats to move large items.
  • Worked with team to quickly unload materials and equipment for projects.
  • Removed debris and swept areas to maintain safe, clean work environment.
  • Positioned wire mesh and rebar to reinforce concrete.
  • Mixed and poured concrete according to standard ratios.
  • Set up scaffolding, braces and other temporary structures to support crew during work.
  • Worked with teammates to move steel forms.
  • Placed steel pins using sledgehammer.
  • Poured concrete into forms using pump hose and leveled.
Wharehouse/Delivery DriverCompany Name | City, State | September 2003 - August 2006
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Safely operated and maintained heavy equipment, including forklifts and pallet jacks.
  • Collected and tracked customer payments to meet financial demands.
  • Maintained solid connections with established customers to promote new products.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Notified branch management of any vehicle safety concerns and issues.
  • Resolved customer complaints and adjusted orders.
  • Verified sales orders before loading and unloading merchandise.
  • Verified loads against shipping papers.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Maintained neat and professional appearance during every shift to promote positive company presence.
Education and Training
High School DiplomaCarver High School | | City | June 1996
Certifications

* Active shooter certification

* Chemical Spill certification

* Certification in Walkie Stacker, Stock Picker, electric pallet jack, and Scissor lift

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Resume Overview

School Attended

  • Carver High School

Job Titles Held:

  • Assistant Store Manager
  • Backroom Zone Manager
  • General Laborer
  • Wharehouse/Delivery Driver

Degrees

  • High School Diploma

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