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Assistant Store Manager resume example with 19 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Conscientious Assistant Store Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Skills
  • Excellent customer service skills
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Merchandising
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Opening and closing procedures
  • Customer-oriented
  • Excel, Word Processing
  • 10 Key adding machine
  • Store Operations
  • Analyzing profit and loss report
  • Analyzing sales reports
Work History
04/2007 to Current Assistant Store Manager Blain Supply, Inc. | Urbana, ,
  • I was promoted from Team Leader to Assistant manager within a month.
  • Recruiting, Interviewed job candidates and made staffing decisions.
  • Responsible for payroll, overages and shortages, and safe deposits.
  • Manage staff of 40 sales associates, and 7 team leaders
  • Assigned employees to specific duties to best meet the needs of the store and our customers
  • Ensured that out of stocks were completed weekly for stock and inventory
  • Instructed staff on appropriate handling of difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and merchandising.
  • Examined sales floor to ensure that pricing and merchandise is displayed correctly.
  • Planned budgets and authorized merchandise returns.
  • Scheduled and led weekly store meetings for all employees
  • Held Credit and Protection Agreement training sessions for employees.
  • Increased Profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports
  • Trained and developed new associates on POS system and key sales tactics.
  • Increased sales volume by 50% in less than 2 years.
  • Generated repeat business through exceptional customer service
  • Conducted store inventories once per quarter.

04/2003 to 04/2007 Lab Tech Ag Processing, Inc. | , IA,
  • Ensuring that all labs are prepared and ready before each lesson.
  • Scheduling tutoring session for students.
  • Ensuring that all equipment is function properly and repair all equipment if needed.
  • Creating and administering tests
  • Was the lab tech for the University for a year, when I was asked by the dean to teach at the other two technical schools that the University owned.
  • Was responsible for teaching and tutoring over a 100 students.
  • Worked closely with the professor to create lesson plans 
  • Ensured that lesson plans were executed on time
  • Graded tests and entered them into the system 
  • Posted grades and quiz scores daily for students.

04/2002 to 04/2007 Manager Bookkeeper and Cashier Manager Blain Supply, Inc. | , IL,
  • Responsible for daily, weekly and monthly books for the entire store.
  • Conducted store inventories once per quarter
  • Increased customer service by training all new office staff in three different stores.
  • Hired, trained and evaluated personnel 
  • Instructed staff on the appropriate handling of complicated sale
  • Responsible for deposits and daily office cash counts.
  • Trained office staff on, Entergy and Arkla Gas payment systems.
  • Trained office staff on money orders and western union payment systems.
  • Ensured that all registers were in working condition
  • Troubleshooting when the register system would go offline
  • Recruiting and scheduling interviews.
  • Performed pricing audits
  • Managed a staff of 30 employees
  • Administered annual reviews to employees
07/2010 to 10/2012 Assistant Store Manager Kirklands | City, STATE,
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 6 sales associates, 2 team leaders
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
Education
Expected in 2002 High School Diploma | Warren High School, Warren, AR GPA: GPA: 3.5
  • 3.5 GPA
  • Coursework in Computers and business management
  • Emphasis in Entrepreneurship, Business Management, Computer Aided Drafting, Spreadsheets and Database
  • Administrators Academic Achievement Award
  • Coursework in Accounting
Expected in 5 2014 Associates of Arts Degree | General Studies Awards University Of Arkansas at Monticello, , GPA: GPA: 4.0 Graduated with an administrators award in High School Was on the Deans List every semester in college
  • 4.0 GPA
  • Coursework in Biology, Chemistry and social sciences
  • Emphasis in Biology and Chemistry
  • Dean's List every semester
  • Advanced courses in Psychology and Statistics
  • Advanced courses in Biology, Chemistry, and Math
  • Active member of the Biology Club
Skills
Bookkeeping, Coaching, Customer Service, Managing, Recruiting, Teaching, Phone, Tutoring

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Resume Overview

School Attended

  • Warren High School
  • University Of Arkansas at Monticello

Job Titles Held:

  • Assistant Store Manager
  • Lab Tech
  • Manager Bookkeeper and Cashier Manager
  • Assistant Store Manager

Degrees

  • High School Diploma
  • Associates of Arts Degree

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