Assistant Store Manager Resume Example
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ASSISTANT STORE MANAGER
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Skills
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Experience
ComcastNovember 2016 to February 2021Assistant Store Manager
Bolingbrook , IL
Bolingbrook , IL
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Opening and closing store duties.
- Assisted negotiation with vendors and suppliers to reduce cost.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Coached and developed store associates through formal and informal interactions.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Chick-Fil-AJanuary 2012 to November 2016Assistant Manager
Willow Grove , PA
Willow Grove , PA
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Delegated daily tasks to team members to optimize group productivity.
- Completed inventory audits to identify losses and project demand.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Windstream CommunicationsMay 2008 to January 2011Automotive Technician
Hobbs , NM
Hobbs , NM
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
- Coordinated and oversaw vehicle bodywork while maintaining price point parameters to deliver profits.
- Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
- Detected combustible gas and refrigerant leaks using special instruments.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Evaluated, repaired and aligned vehicle suspensions.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Troubleshot faults and devised successful solutions for mechanical and electrical issues.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Collaborated with service advisor to delegate repair duties and maintain customer satisfaction.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Stanleys Auto RepairJanuary 2006 to February 2008Automotive Service Technician
Weatherford , TX
Weatherford , TX
- Optimized functionality of automotive equipment and systems with skilled tuning of settings.
- Adjusted, repaired or replaced defective automotive parts.
- Inspected vehicles to assess damage and strategize repair plans.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Education and Training
Dr. Michael M. Krop Senior High SchoolJuly 2005High School DiplomaCity, State
Broward CollegeAugust 2012Associate of Arts: Automotive TechnologyCity, State
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School Attended
- Dr. Michael M. Krop Senior High School
- Broward College
Job Titles Held:
- Assistant Store Manager
- Assistant Manager
- Automotive Technician
- Automotive Service Technician
Degrees
- High School Diploma
Associate of Arts : Automotive Technology
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