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Assistant Store Manager Resume Example

Resume Score: 80%

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ASSISTANT STORE MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Stock management
  • Customer relations
  • Sales techniques
  • Records management
  • Merchandising
  • Driving business/store growth planning
  • Leadership development
  • Customer Service
  • Team Management
  • Entry Management
  • Stock Rotation
  • Inventory Management
  • Communications
  • Acccounts Receivable
  • Business Operations
  • Operational Improvement
  • MS Office
  • Relationship Development
  • Administrative support
  • Team Building
Experience
Assistant Store Manager, 10/2013 - 12/2020Big 5 Sporting - Gallup, NM
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Helped team members deliver polite and positive service to every customer.
  • Developed and implemented promotional strategies to drive business success.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve sales.
  • Coached and developed store associates through formal and informal interactions.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Increased sales over a daily period.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Achieved daily sales, budget and other targeted goals.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Collaborated with department heads to develop timely solutions and create action plans.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Improved efficiency through supervising daily staff assignments and tasks, including customer services and sales drive.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
General Merchandise Clerk, 02/2014 - 11/2018Albertsons - Gallup, NM
  • Managed/enhanced visual displays for a variety of products in general merchandises for the company.
  • Updated 12-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Presented updated floor plans and design strategy to store management.
  • Devised innovative plans to promote key products.
  • Restructured merchandising strategy to promote high value and products.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 7 locations.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face.
Military Enlisted, 11/2012 - 07/2013United States Army - Gallup, NM
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Spearheaded multiple fire teams during live fire battle drills, close combat training and MOUT exercises at various locations.
  • Completed a variety of patrols of assigned areas within operations areas.
  • Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
  • Achieved various completions on evaluations consistently over 14-year enlistment through outstanding job duty performance, volunteerism and attention to detail in office assistants and maintaining transportation procedures.
  • Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Achieved cost-savings by developing functional solutions to maintaining operational support problems.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Attended departmental meetings, providing feedback to enhance future performance.
Education and Training
05/2011University of New Mexico - Gallup, NMAssociate of Applied ScienceInformation Technology
University of New Mexico - Gallup, NMSome College (No Degree)Business managemwnt
University of New Mexico - Gallup, NMSome College (No Degree)Business Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Big 5 Sporting
  • Albertsons
  • United States Army

School Attended

  • University of New Mexico

Job Titles Held:

  • Assistant Store Manager
  • General Merchandise Clerk
  • Military Enlisted

Degrees

  • Associate of Applied Science Information Technology
    Some College (No Degree) Business managemwnt
    Some College (No Degree) Business Management

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