Assistant Store Manager Resume Example Big 5 Sporting

ASSISTANT STORE MANAGER

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Stock management
Customer relations
Sales techniques
Records management
Merchandising
Driving business/store growth planning
Leadership development
Customer Service
Team Management
Entry Management

Stock Rotation
Inventory Management
Communications
Acccounts Receivable
Business Operations
Operational Improvement
MS Office
Relationship Development
Administrative support
Team Building

Experience

Assistant Store Manager, 10/2013 － 12/2020Big 5 Sporting － Gallup, NM

Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Helped team members deliver polite and positive service to every customer.
Developed and implemented promotional strategies to drive business success.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve sales.
Coached and developed store associates through formal and informal interactions.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Increased sales over a daily period.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Processed credit and debit card payments and returned proper change for cash purchases.
Achieved daily sales, budget and other targeted goals.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Collaborated with department heads to develop timely solutions and create action plans.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Improved efficiency through supervising daily staff assignments and tasks, including customer services and sales drive.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.

General Merchandise Clerk, 02/2014 － 11/2018Albertsons － Gallup, NM

Managed/enhanced visual displays for a variety of products in general merchandises for the company.
Updated 12-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Placed prices and descriptive signage to enhance displays and promote items.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Presented updated floor plans and design strategy to store management.
Devised innovative plans to promote key products.
Restructured merchandising strategy to promote high value and products.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 7 locations.
Organized appealing and engaging displays to capture customer interest and drive revenue growth.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face.

Military Enlisted, 11/2012 － 07/2013United States Army － Gallup, NM

Led diverse training simulations to prepare teams for combat and emergency situations.
Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
Spearheaded multiple fire teams during live fire battle drills, close combat training and MOUT exercises at various locations.
Completed a variety of patrols of assigned areas within operations areas.
Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
Achieved various completions on evaluations consistently over 14-year enlistment through outstanding job duty performance, volunteerism and attention to detail in office assistants and maintaining transportation procedures.
Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
Achieved cost-savings by developing functional solutions to maintaining operational support problems.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Attended departmental meetings, providing feedback to enhance future performance.

Education and Training

05/2011University of New Mexico － Gallup, NMAssociate of Applied ScienceInformation Technology

University of New Mexico － Gallup, NMSome College (No Degree)Business managemwnt

University of New Mexico － Gallup, NMSome College (No Degree)Business Management

Resume Overview

Companies Worked For:

Big 5 Sporting
Albertsons
United States Army

School Attended

University of New Mexico

Job Titles Held:

Assistant Store Manager
General Merchandise Clerk
Military Enlisted

Degrees

Associate of Applied Science Information Technology
Some College (No Degree) Business managemwnt
Some College (No Degree) Business Management

Assistant Store Manager Resume Example

Resume Score: 80%

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