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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Summary

Attentive Assistant Store Manager offering over 4 years working in retail industry. Focused and enthusiastic with strong background building strong and successful teams and creating positive working environments.

Skills
  • Stock management
  • POS systems operations
  • Issue resolution
  • Leadership development
  • Team building
  • Organization
  • Team management
  • Customer service
Experience
11/2017 to Current
Assistant Store ManagerChurch's Chicken － Los Lunas, NM
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Coached and developed store associates through formal and informal interactions.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Mentored team on effective upselling and cross-selling techniques.
09/2016 to 10/2017
Assistant Store ManagerGo Wireless － Los Lunas, NM
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Coached and developed store associates through formal and informal interactions.
  • Mentored team on effective upselling and cross-selling techniques.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
06/2016 to 09/2017
Assistant Store ManagerI'd Go Wireless － Los Lunas, NM
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Coached and developed store associates through formal and informal interactions.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Mentored team on effective upselling and cross-selling techniques.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
01/2013 to 06/2016
Housekeeper/Laundry AttendantHealthcare Services Group Inc. － Albuquerque, NM
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education and Training
Some College (No Degree): Creative WritingRocky Mountain College － Billings, MT
  • Minor in Literature
05/2011
High School DiplomaWilder High School － Wilder, ID
  • Graduated Valedictorian with 4.0 GPA
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Resume Overview

Companies Worked For:

  • Church's Chicken
  • Go Wireless
  • I'd Go Wireless
  • Healthcare Services Group Inc.

School Attended

  • Rocky Mountain College
  • Wilder High School

Job Titles Held:

  • Assistant Store Manager
  • Housekeeper/Laundry Attendant

Degrees

  • Some College (No Degree) : Creative Writing
    High School Diploma

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