Assistant Store Manager Resume Example
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ASSISTANT STORE MANAGER
Summary
Attentive Assistant Store Manager offering over 4 years working in retail industry. Focused and enthusiastic with strong background building strong and successful teams and creating positive working environments.
Skills
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Experience
11/2017 to Current
Assistant Store ManagerLakeshore Learning Materials － Cherry Hill , NJ
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Maintained organized store, responded to customer complaints and answered questions quickly.
- Coached and developed store associates through formal and informal interactions.
- Minimized waste through expense tracking and effective cost control strategies.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Mentored team on effective upselling and cross-selling techniques.
09/2016 to 10/2017
Assistant Store ManagerLakeshore Learning Materials － Cleveland , OH
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
- Maintained organized store, responded to customer complaints and answered questions quickly.
- Coached and developed store associates through formal and informal interactions.
- Mentored team on effective upselling and cross-selling techniques.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
06/2016 to 09/2017
Assistant Store ManagerLakeshore Learning Materials － Davie , FL
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
- Maintained organized store, responded to customer complaints and answered questions quickly.
- Coached and developed store associates through formal and informal interactions.
- Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Mentored team on effective upselling and cross-selling techniques.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Encouraged professional growth and talent development in associates to increase performance in all areas.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
01/2013 to 06/2016
Housekeeper/Laundry AttendantMarriott International － Provo , UT
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education and Training
Some College (No Degree): Creative WritingRocky Mountain College － City, State
- Minor in Literature
05/2011
High School DiplomaWilder High School － City, State
- Graduated Valedictorian with 4.0 GPA
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Rocky Mountain College
- Wilder High School
Job Titles Held:
- Assistant Store Manager
- Housekeeper/Laundry Attendant
Degrees
- Some College (No Degree) : Creative Writing
High School Diploma
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