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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-driven Assistant Store Manager with 12-years record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Skills
  • Proficient with customer handling
  • Huge working experience in cash handling
  • Originality and Creativity
  • Focus and Follow-Through
  • Decision Making
  • Budget Control
  • Ability to work efficiently and follow rules
  • Recruitment and Hiring
Education and Training
Jacksonville High School Jacksonville, NC Expected in 05/2002 High School Diploma : - GPA :
Coastal Carolina Community College Jacksonville, NC Expected in : Early Childhood Education - GPA :
Experience
Carter's, Inc. - Assistant Store Manager
Hickory, NC, 10/2008 - 08/2021
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Built proactive and productive relationships with business agents to maintain operational efficiency.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
United Natural Foods Inc - Manager
Moreno Valley, CA, 03/2007 - 01/2009
  • Handled verbal complaint immediately.
  • Built a positive relationship with costumers and crew.
  • Ensured maintenance of restaurant cleanliness.
  • Completed daily reports and documents on a timely basis.
  • Ensured the adherence of all cash handling procedures.
  • Ensured restaurant administrative and accounting duties were promptly and properly completed.
  • Maximized profiftability by carefully controlling inventory levels.
  • Ensured full adherence to health codes and safety standards.
Giant Eagle - Crew Member
Rootstown, OH, 04/2004 - 03/2007
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed all fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.

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Resume Overview

School Attended

  • Jacksonville High School
  • Coastal Carolina Community College

Job Titles Held:

  • Assistant Store Manager
  • Manager
  • Crew Member

Degrees

  • High School Diploma
  • Some College (No Degree)

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