SEARCH

Assistant Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ASSISTANT STORE MANAGER
Summary

Goal-driven Assistant Store Manager with 10+year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Dedicated and hardworking Assistant Store Manager able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Skills
  • Stock management
  • POS systems operations
  • Records maintenance
  • Strategic Planning
  • Merchandising
  • Customer Service
  • Issue resolution
  • Customer relations
Experience
Assistant Store Manager | 09/2019 to 07/2020Company Name - City, State
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Coached and developed store associates through formal and informal interactions.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assistant Store Manager | 02/2016 to 07/2019Company Name - City, State
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Coached and developed store associates through formal and informal interactions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Built proactive and productive relationships with and business agents to maintain operational efficiency
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Department Manager | 05/2009 to 09/2015Company Name - City, State
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Employed process improvement initiatives within department.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Delegated work to staff, setting priorities and goals.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Worked closely with sales associates to complete tasks.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Performed opening and closing duties as part of management team, including cash management.
Education and Training
H.L.Bourgeois High School - - City | High School Diploma05/1991
Hobbies and Interests

Love spending time with family and friends. I enjoy couponing to help out with my OES Sisterhood to give back to the coummity. I enjoy cruising and meeting new people.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • H.L.Bourgeois High School

Job Titles Held:

  • Assistant Store Manager
  • Department Manager

Degrees

  • H.L.Bourgeois High School - City | High School Diploma

Similar Resumes

View All
Store-Assistant-Store-Manager-resume-sample

Store Assistant Store Manager

Topeka, Kansas