Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • POS systems operations
  • Stock management
  • Workforce Management
  • Strategic Planning
  • Merchandising
  • Customer Service
  • Managing retail build outs
Experience
Assistant Store Manager, 05/2019 to Current
Home DepotLake Dallas, TX,
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Supervised [Job title] in processing credit, debit, and cash payments to streamline sales.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Housekeeping Attendant, 04/2016 to 05/2021
Mgm ResortsUs, IL,
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Replenished guest supplies and amenities.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Delivered special request items such as cribs to guest rooms.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Organized supplies for efficient use based on expected customer needs.
  • Informed supervisor when supplies were low.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Reported guest issues, safety and maintenance concerns immediately to [Job title].
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Housekeeping Attendant, 06/2017 to 04/2019
Mgm ResortsUs, VA,
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Replenished guest supplies and amenities.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Maintained hotel locker rooms, lounges and back of house areas.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Delivered special request items such as cribs to guest rooms.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Organized supplies for efficient use based on expected customer needs.
  • Informed supervisor when supplies were low.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
Education and Training
GED: , Expected in 05/2017
Adult Education - Van Buren, AR,
GPA:

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