Assistant Store Manager Resume Example

I want to obtain a position that allows room for advancement, customer service, team communication, and computer interaction. My skills include 12 years of successful and profitable outcomes in many different areas such as management, team building, leading, and mentoring. I want to use my computer skills to succeed in a career working closely with computer technology.My talent for quickly mastering technology is a large part of my personal skill set - I recently completed a Customer Service Wellness course. I work well and communicate with professionals at all levels. My past has accustomed me to handling sensitive, confidential records. I have demonstrated a history of producing accurate, timely reports meeting stringent upper management guidelines. I am dedicated to my work which allows me to be flexible and versatile. Under stress, I am able to maintain a sense of humor under pressure. Past experience has allowed me to thrive in deadline-driven environment and have excellent team-building skills.

The following are my skills that I personally have dealt with over my working career: Project Management, Report Preparation, Written Correspondence, General Office Skills, Oral Communication, Computer Savvy, Customer Service, Scheduling, Marketing & Sales, Teaching and Training, Team Building, Accounting/Bookkeeping, Front-Office Operations, Professional Presentations, Coaching.

Professional Experience and Job Related Duties Communication: Reports,Presentations, Prepare complex reports for store staff meetings and action plans that result in overall success in the company. Communicate professionally to customers and vendors. Design and deliver plans of action and records of discussions with fellow team members resulting in increased productivity, moral and training. Conduct small-group sessions on sales numbers and corporate communications. Communicate medical concepts to patients using layman's terms to facilitate understanding. Rapidly learn and master varied computer programs.

I have my Associate Degree AAS in computer information systems at Ivy Tech Community College as well as a determination and enjoyment for learning computers and building systems. I can fix computer hardware as well as problem solve computer software issues with advanced knowledge learned from college as well as many years of hands on computer experience. I can design web pages and my minor is in networking.

• Customer Service/Marketing/Problem Solving Oversee front-office operations and provide impeccable customer service: Built a clientèle supported by a 15% increase in customer count per day at previous job.
• Developed and implement strategic marketing plan for business: Launched a new breed of drug stores by creating a "wellness environment" and adapting my customers and employees to the future of retail, by taking classes and learning from trained professionals in my previous job at Walgreen's.
• Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.
• Established a trust with Medical Professionals throughout the city, to rely on our services and to bring patients to our facility.
• Presentations resulted in a professional environment of 20+ professionals teaming up to brainstorm ideas of business success.
• 5 minute meetings resulting in a wealth of information being passed down to employees increasing communication and company follow-thru.
• Increased prescription volume by detailing doctor offices to obtain trust and give knowledge to the services we provide.
• Detailed many businesses throughout the city to gain respect, loyalty and build relationships within the community.
• DETAIL MASTERY & Organization Manage all aspects of day-to-day operations as an Assistant Store Manager and leader at Walgreen's, Co.
• Employee scheduling for a 24-Hour store with 30 employees.
• Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
• Supervised a total of five Managers in Training, one Store Team Lead and 15 self- service employees.
• Complied with all healthcare facility, HMO, and insurance requirements and Pharmacy state and federal laws.
• Delegated to 30+ employees.
• In charge of the hiring and termination process as well as disciplinary action.
• Ensured proper merchandising and customer oriented displays Compliance with all state and federal pharmacy guidelines Ensuring proper Pharmacy state and federal law procedures are followed in regards to patient confidentiality, prescription dispensing, state licensing for employees.
• Established consistent inventory procedures and abiding by all DEA standards with controlled medications.

I know computer languages such as SQL, C++, HTML, and Java Script.

My ability to take notes well and to learn quickly is high.

I have many areas in which I have great knowledge in, such as medicine to computers because of my extensive work background.

My dedication to my job is very high.