assistant store manager resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Goal-driven Assistant Store Manager with accomplishments in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising, and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious, and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.
Skills
POS Systems Operations
Hiring and Training
Team Building and Leadership
Store Opening and Closing
Strategic Merchandising
Mentoring and Coaching
POS Systems
Problem-Solving
Shift Scheduling
Inventory Control
Retail Operations
Marketing and Promotions
Work Planning and Prioritization
Pricing and Markdowns
Stock Management
Management Team Building
Process Improvements
Financial Statement Review
Recruitment and Hiring
Business Leadership
Staff Scheduling
Hiring and Onboarding
Goal Setting
Employee Motivation
Sales Tracking
Sales Promotion
Focus and Follow-Through
Team Leadership
Originality and Creativity
Staff Development
Training Management
Decision Making
Experience
Assistant Store Manager, 09/2022 to Current Sur La Table – Palo Alto, CA,
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Handled complaints from customers by empathetically listening, recording details, and offering solutions.
Mitigated business risks by working closely with staff members and assessing performance.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Assisted in the continuous development of effective store associates to achieve desired sales and results.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Prepared staff work schedules and assigned team members to specific duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Client Advisor, 01/2022 to 08/2022 Hendrick Automotive Group – Greenville, NC,
Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
Created and developed presentations on financial services to groups to attract new clients.
Increased purchase amounts by cross-selling with similar products.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Received and displayed product shipments on store retail shelves upon delivery.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Developed trusting relationships with customers by making personal connections.
Obtained signatures for financial documents and internal and external invoices.
Trained new team members in cash register operation, stock procedures and customer services.
Adhered to company initiatives and achieved established goals.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Assessed customer needs to provide assistance and information on product features.
Collected payments and provided accurate change.
Used technology resources to assist customers in locating and selecting items.
Sales Associate, 12/2020 to 12/2021 Michaels Stores – Aventura, FL,
Assisted teammates with sales-processing tasks to meet daily sales goals.
Tracked company inventories, moved excess stock, and arranged products to improve sales.
Answered incoming telephone calls to provide store, product, and service information.
Helped customers find specific products, answered questions, and offered product advice.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
Assessed customer needs to provide assistance and information on product features.
Answered product questions with up-to-date knowledge of sales and promotions.
Trained new team members in cash register operation, stock procedures, and customer services.
Education and Training
Bachelor of Science: Accounting And Finance, Expected in 05/2025 to Georgia State University - Atlanta, GA GPA:
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