LiveCareer-Resume

assistant store manager resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am very hardworking and a dependable professional, offering solid background in management, bookkeeping, customer service, purchasing and receiving, merchandising, and sales support. I'm knowledgeable about cash counting, managing other employees and able to provide friendly efficent support to every customer. I Seek to apply years of related experience and to take on a new position.

Skills
  • Cash management
  • Customer Service
  • Accounting
  • Bookkeeping
  • Bank deposits
  • Purchasing and receiving
  • Issue resolution
  • Cash counting machine operations
  • Coin counting
  • Knowledge of wine and spirits
  • Customer assistance
  • Staff development
  • Goal setting
  • Employee development
  • Supervision and training
  • Exceptional time management
  • Cleaning methods
  • Chemical cleaning
  • Five-star resort cleaning
  • Hospitality background
  • Hardworking
  • Customer-oriented
  • Physically strong
  • Self-directed
  • POS systems
  • Payment processing
  • Merchandise restocking
Experience
08/2019 to Current Assistant Store Manager Coen Markets, Inc. | Toronto, OH,
  • Counting and making daily deposits.
  • Completed daily book keeping.
  • Processed returned items in accordance with store policy.
  • Checked in new merchandise upon arrival.
  • Completed purchase orders.
  • Placed orders for new merchandise.
  • Took fertilizer orders and suggested different mixes depending on soil results.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inventory counts.
03/2019 to 08/2019 Server/Cook/Cashier Specialist The Michaels Organization | Meridian, MS,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
03/2016 to 01/2019 Housekeeper Raising Canes Chicken | Omaha, NE,
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and vacuumed floors, hallways and stairwells.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
03/2010 to 05/2014 Opening Shift Manager First Watch Restaurants | Johns Creek, GA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Engaged professionally with employes and customers to build rapport and nurture relationships.
  • Handled customer service issues and rectified employee problems.
  • Counted the cash drawer before opening store doors.
  • Counted safe at the beginning and end of my shift.
  • Made bank deposits.
  • Established departmental performance goals, set targets for sales employees and trained new employees.
  • Supervised employees during the opening shift.
  • Analyzed, monitored and maintained inventory.
  • Opened facility daily and prepared areas for service.
10/2012 to 03/2013 Cashier Costco | City, STATE,
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Served needs of members, including collecting payments, tracking rewards and handling customer service issues.
  • Reduced company risk and complied with regulations by properly verifying customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Took member counts and greeted members upon entering the store.
  • Stocked shelves.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Read weekly sales inserts and monitored price changes.
Education and Training
Expected in 2007 to to High School Diploma | Redlands East Valley High School, Redlands, CA GPA:

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Resume Overview

School Attended

  • Redlands East Valley High School

Job Titles Held:

  • Assistant Store Manager
  • Server/Cook/Cashier Specialist
  • Housekeeper
  • Opening Shift Manager
  • Cashier

Degrees

  • High School Diploma

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