- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity.
Believes exceptional customer service is essential to retail success.
- Excellent customer service skills
- Customer relations
- Staff training and development
- Customer-oriented
- Hourly shift management
| - Opening and closing procedures
- Personnel development
- Merchandising
- Bank deposit procedures
- Detail-oriented
|
Assistant Store Manager, 01/2013 - 06/2013
Vail Resorts – Lakewood, CO, I began as a cashier and was promoted to Assistant Manager within a few weeks. - Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
- Interviewed job candidates and made staffing decisions.
Store Manager, 04/2006 - 05/2012
Music And Arts – Bridgeview, IL, - Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 7 sales associates and 4 team leaders .
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Trained and developed new associates on POS system and key sales tactics.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
- Generated repeat business through exceptional customer service.
- Conducted store inventories once monthly for retail and also for rental.
Store Manager, 09/2000 - 05/2003
Music And Arts – Brookfield, IL, - Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 4 sales associates 1 assistant manager.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Hired, trained and evaluated personnel in sales and marketing.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Completed profit and loss performance reports.
- Trained and developed new associates on POS system and key sales tactics.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
- Conducted store inventories once a year.
High School Diploma: , Expected in 1977
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Leonville High School - Leonville, LA
GPA:
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