Assistant Store Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Accomplished Store/Sales Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
  • Accomplished Assistant Manager with 28 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
  • Professional sales-focused manager with 28 years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance.
  • Accomplished Assistant Store Manager with more than 28 years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating positive working environment.
  • Staff management
  • Order management
  • Goals and performance
  • POS systems operations
  • Sales techniques
  • Relationship building and management
  • Operations
  • Human Resource Policies
  • Microsoft Office Suite
  • Staff scheduling
  • Order processing
  • Stock management
  • Sale expertise
  • Training
  • New-Hire Training
  • Business development and planning
  • Sales growth
  • Employee scheduling
  • Customer experience
  • Product and service sales
  • Staff supervision
  • Merchandising expertise
Work History
03/2016 to 01/2020
Assistant Store Manager Goodwill Industries Of Central Oklahoma Guthrie, OK,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Assisted General Manager in meeting standards for customer service and quality.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with R6 and microsoft word
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised team of 8 employees and provided feedback on performance.
07/2013 to 03/2016
Store Manager The Reformation Portland, OR,
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created work schedules according to sales volume and number of employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Supervised guests at front counter, answering questions regarding products.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
06/2001 to 06/2013
Product Process Manager Best Buy City, STATE,
  • Interacted and communicated easily with department personnel and public.
  • Scanned and entered new inventory, updated numbers and investigated variances.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
  • Oversaw daily cycle counts and yearly audits.
  • Trained new staff on job duties, company policies and safety procedures for rapid on boarding.
  • Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Managed scheduling and task delegation for 8-member warehouse team.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Tracked production and quality control systems to detect production problems.
Expected in
: Culinary Arts
Esocoffier Culinary Academy - Online,

Still working towards my degree, I am currently in my second semester.

Expected in 06/1993
High School Diploma:
Middletown High School - Middletown, MD

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Resume Strength

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Resume Overview

School Attended
  • Esocoffier Culinary Academy
  • Middletown High School
Job Titles Held:
  • Assistant Store Manager
  • Store Manager
  • Product Process Manager
  • High School Diploma

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