Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Skills
  • Issue resolution
  • Merchandising
  • Customer relations
  • Cost analysis and savings
  • Employee development
  • Supervision and training
  • Cross-functional team management
  • Schedule management
  • Stock management
  • POS systems operations
Experience
Assistant Store Manager, 04/2019 to 07/2021
Goodwill Industries Of Southeast Wisconsin, Inc.Des Plaines, IL,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted analysis to address productivity and improve employee morale.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Night Shift Supervisor, 08/2014 to 10/2018
Texas Health & Human Services CommissionLa Grange, TX,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Directed employees through daily routines.
Cashier, 04/2014 to 08/2015
Goodwill Southern RiversFort Benning, GA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Shift Supervisor, 03/2013 to 09/2014
Jbs UsaMorrilton, AR,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness.
Education and Training
License: Cosmetology, Expected in 10/2011
Marinello School of Beauty - Burbank - Redding, CA,
GPA:
High School Diploma: , Expected in 2007
Toms River High School North - Toms River, NJ
GPA:

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Resume Overview

School Attended

  • Marinello School of Beauty - Burbank
  • Toms River High School North

Job Titles Held:

  • Assistant Store Manager
  • Night Shift Supervisor
  • Cashier
  • Shift Supervisor

Degrees

  • License
  • High School Diploma

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