Seasoned store manager with 5 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs.
Used hand trucks and manual and electric pallet jacks to safely lift and move packages.
Accomplished Assistant Manager with 5 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Accomplished and skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Walked through store areas every evening to identify and proactively resolve issues negatively impacting operations.
Supervised and evaluated staff of 6including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Responded to customer concerns, working with manager to raise customer satisfaction ratings by 35% in 1 year.
Packed general merchandise products using packing materials as directed by company specifications.
Conducted weekly walk-throughs with General Manager to discuss interior visual displays, including store window presentation.
Completed yearly inventory counts to verify stock levels, address discrepancies and forecast future needs.
Member of National Honor Society
Graduated with 4.2 GPA
Graduated in Top 10% of Class
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