Assistant Store Manager resume example

• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
• Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
• Displayed merchandise by arranging in appealing and orderly way to boost sales.

Packed general merchandise products using packing materials as directed by company specifications.

• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
• Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Conducted weekly walk-throughs with General Manager to discuss interior visual displays, including store window presentation.
Completed yearly inventory counts to verify stock levels, address discrepancies and forecast future needs.

• Developed innovative and creative merchandise displays to drive point-of-sale purchases.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Prepared interesting and innovative visual displays to grab customer interest and promote sales.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Updated pricing and signage to complete product displays and educate customers.
• Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Monitored security and handled incidents calmly.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Planned team-building exercises to increase employee performance and job satisfaction.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.