Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Sharp and bilingual professional offering more than 2 years of experience working in fast-paced, customer-focused environments.

Skills
  • Goals and Performance
  • Staff Supervision
  • Scheduling
  • Inventory Control
  • Store Management
  • Staff Management
  • Cash Handling
  • Store Operations
  • Product Knowledge
  • Written and oral communication
  • Customer service
  • Computer skills
  • Interpersonal Communication
  • Computer Assistance
  • Literary Knowledge
  • Material Shelving
  • Processes and Procedures
Work History
08/2019 to Current Assistant Store Manager Par Pacific Holdings Inc | Cda, ID,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached 5 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Analyzed and interpreted store trends to facilitate planning.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Oversaw and improved product deliveries through efficient coordination of daily operations.
  • Trained 5 staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Supervised and evaluated staff of 5 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to raise customer satisfaction.
  • Coached 5 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 100%.
  • Trained 5 staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff of 5 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Responded to customer concerns, working with manager to raise customer satisfaction.
06/2017 to 08/2019 Cashier Circle K Stores, Inc. | Eustis, FL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
04/2018 to 06/2018 Behavior Technician Brightspring Health Services | Saint Louis, MO,
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Used iPads to document patient information, progress notes and treatment plans.
  • Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 2 students.
  • Applied array of different methodologies to assist patients with therapy.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Education
Expected in 06/2014 High School Diploma | Mendota High School, Mendota, CA GPA:
Expected in Current | Liberal Arts And General Studies West Hills College - Coalinga, Coalinga, CA GPA:

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Resume Overview

School Attended

  • Mendota High School
  • West Hills College - Coalinga

Job Titles Held:

  • Assistant Store Manager
  • Cashier
  • Behavior Technician

Degrees

  • High School Diploma
  • Current

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