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assistant store manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.


Skills
  • Customer Service
  • Troubleshooting and Diagnostics
  • Specification Interpretation
  • Microsoft Office
  • Software Application Testing
  • Software Installation
  • Preventive Maintenance
  • Computer Configurations
  • Network Operating Systems
  • Equipment Configuration
  • Printers and Peripherals Installation
  • Hardware Replacement
  • Installation and Repair
  • Laptop Servicing
  • Hardware and Software Configuration
Education
Southwest Florida College Fort Myers, FL, Expected in 05/2004 Associate of Science : Information Technology - GPA :
Lemon Bay High School Englewood, FL Expected in 05/2000 GED : - GPA :
Work History
Crate And Barrel - Assistant Store Manager
Cranbury, NJ, 10/2021 - Current
    • Maintained positive customer relationships by responding quickly to customer service inquiries.
    • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
    • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
    • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
    • Processed payments for credit and debit cards and returned proper change for cash transactions.
    • Rotated merchandise and displays to feature new products and promotions.
Tire Kingdom - Store Manager
Summerville, SC, 08/2015 - 03/2020
    • Provided Maintenance to computers, presses, and Internet to in sure all equipment was up and running to provide fast and effective service.
    • Knowledge of Microsoft Office, Adobe Illustrator, Photoshop.
    • Managed inventory control, cash control and store opening and closing procedures.
    • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
    • Completed point of sale opening and closing procedures.
    • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
    • Supervised guests at front counter, answering questions regarding products.
    • Reconciled daily sales transactions to balance and log day-to-day revenue.
    • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Trane Technologies - Store Manager
Ashland, VA, 04/2013 - 03/2015
  • Computer repair, Operating system install
  • Virus Removal, Computer Cleaning, Trouble shooting
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Refurbished used computers and technological equipment, saving clients money.
  • Maintained and repaired peripheral equipment such as Various PC and Laptops, recommending upgrades and replacements.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact to Clients Computers or Laptops.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for clients
  • Analyzed Computer and Laptop issues to identify troubleshooting methods needed for quick remediation.
  • Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
  • Knowledge of MS Office Suite (Word, Excel, Outlook, Access)
Queen Anne's County Public Schools - Computer Technician
Stevensville, MD, 05/2010 - 06/2013
  • Maintained Proper cable Management.
  • Knowledge and Execution of building and programming Siemens phone equipment such as pbx and cspci units.
  • E cycling merged with network dynamics 2011-2013.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Linked computers to network and peripheral equipment.
  • Serviced PC/Laptop equipment for expedient repair and minimal downtime.
  • Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
  • Analyzed Computers/Servers/Laptop issues to identify troubleshooting methods needed for quick remediation.
  • Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

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Resume Overview

School Attended

  • Southwest Florida College
  • Lemon Bay High School

Job Titles Held:

  • Assistant Store Manager
  • Store Manager
  • Store Manager
  • Computer Technician

Degrees

  • Associate of Science
  • GED

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