Assistant Store Manager Resume Example Ben Bridge Jeweler

ASSISTANT STORE MANAGER

Executive Summary

Highly creative and driven professional seeking a challenging position that will allow me to contribute my years of management experience while bringing value to a company's operations and team using a diversified skill-set. Developed strong interpersonal and communication skills while working in various retailers. Ambitious and enthusiastic, ability to learn and adapt quickly, and provide results under pressure. Looking to work in a challenging position within an entrepreneurial-minded company where I am able to leverage my skills and creativity.

Core Qualifications

Microsoft Word, Excel and PowerPoint.

Professional Experience

Assistant store Manager
June 2014 to September 2015Ben Bridge Jeweler － Anaheim , CA

Open/close store according to store standards including nightly/daily paperwork Recruiting, interviewing and on-boarding new associates Store operations receive/process shipments including but not limited too entering damages, recall or shrink results.
Merchandise floor to visual standards on a weekly basis, including store windows.
Train and develop associates to our business/ customer service and loss prevention awareness.
Reporting to the district manager on a weekly basis the stores business, including opportunities, strengths and competition.
Implementing best practices on the management team as well as the district on weekly conference calls.
Creating an enthusiastic, welcoming environment for both associates and customers to drive sales.
Leading by example offering Iconic customer service.

ADMINISTRATIVE ASSISTANT
October 2013 to June 2014Simon Property Group Inc － Anchorage , AK

Responsible for verifying and collecting all personal information and presenting all different home and car insurance plans, as well as insurance renewals Handle financial transactions co-payments, cash disbursements and receipts Manage payroll matrix communicate with the staff daily goals and tasks at hand Oversee the operational aspects such as the companies marketing including but not limited to social media, Month ending reports Manage appointment schedules, registering new clients Maintained and updated the database for the business on a daily basis Trained and delegated numerous responsibilities among the staff.

Customer Service manager
January 2013 to October 2013Design Within Reach Inc. － West Palm Beach , FL

Sets high customer service standards and motivates associates to meet those objectives.
Works on the selling floor training and developing sales professionals to achieve their sales, service and client sales plan.
Serves as a role model and coach of outstanding service and customer experience leader for the team associates.
Creates positive and fun work environment recognizes and celebrates positive performance.
Resolves customer issues and complaints on the floor.
Listen and responds to the customer's needs to improve service.

Assistant Selling Manager Designer
October 2011 to January 2013Bloomingdale's 59th Street － City , STATE

Reviewed and utilized reports; implemented selling action plans and focused on deficient areas.
Coached 60 selling associates to consistently deliver effective selling behaviors resulting in high customer engagement.
Analyzed sales results and created action plans to achieve desired results.
Partnered with Merchandising and buying team to plan and execute floor moves, merchandise placement, and sales-set up.
Recruited and staffed team of selling professionals Developed associates product knowledge by holding in-store product training with Vendor Representatives.
Took a leadership role in delivery of all Company initiatives; clearly communicating objectives and priorities to my team.
Implemented new system of handbag repairs by partnering with the Vice President of Operations and luxury leather repair shop.

SERVICE AND TRAINING MANAGER
Old Navy Flagship － City , STATE

Educates team on driving sales through store presentation, replenishment, and service standards Executes store contests and creates incentives to motivate associates Supports Old Navy Card goals by implementing contests, tracking and establishing accountability Represents the brand in community and sponsored events Training and developing new hires as well as helping attain their goals Analyzing, forecasting and trendsetting goals for both Men's and Kid's business Resolving any customer issues, while monitoring service scores through out our key areas.

Education

Bachelor of International Business Management : Public Relations, May 2011Iona CollegePublic Relations

Work History

Company Name

Languages

Fluent in Spanish and conversational in Italian.

Skills

coach, client, clients, customer service, database, delivery, driving, financial, forecasting, insurance, Italian, leadership, loss prevention, marketing, Merchandising, Excel, PowerPoint, windows, Microsoft Word, Works, Navy, negotiation, payroll, presenting, Recruiting, repairs, Reporting, selling, sales, sales plan, Fluent in Spanish

Resume Overview

School Attended

Iona College

Job Titles Held:

Assistant store Manager
ADMINISTRATIVE ASSISTANT
Customer Service manager
Assistant Selling Manager Designer
SERVICE AND TRAINING MANAGER

Degrees

Bachelor of International Business Management : Public Relations , May 2011

Assistant store Manager Resume Example

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