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Assistant Store Manager Resume Example

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ASSISTANT STORE MANAGER
Professional Summary

Accomplished Manager and Visual Merchandiser skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Proficient in designing in-store displays and advertising approaches to maximize brand awareness and revenue. Offers history of success in creating leading-edge approaches and working effectively at all levels to coordinate smooth implementations.

Skills
  • Team leadership
  • Employee scheduling
  • Product replenishment
  • Strategic planning
  • Goal attainment
  • Communication
  • Problem solving
  • Teamwork
  • Time management
  • Creativity
  • Decision-making
  • Writing
  • Active listening
  • Basic clerical knowledge
  • Product ordering
Work History
10/2020 - CurrentAssistant Store Manager | UGG - Riverhead, NY
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Supervised payroll corrections for accuracy and duplications.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
05/2018 - 03/2020Key Holder/Visual Manager | Theory - Riverhead, NY
  • Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly
  • Performed as integral staff member in streamlining opening and closing procedures
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
  • Managed over 5 employees a day
08/2017 - 05/2018Brand Representative | Abercrombie & Fitch - Riverhead, NY
  • Snapped professional quality photographs to use on social media channels for promotional campaigns
  • Researched and organized competitor information using Excel
  • Communicated product value, quality and style to educate and entice potential customers
  • Organized and stocked merchandise to keep necessary levels for sales demand
  • Analyzed usage patterns to understand ways in which customers used company products and services
  • Increased sales 10% through training and professional presentations
05/2015 - 08/2017Sales Associate | Coach - Riverhead, NY
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Tracked stock using company inventory management software
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Helped average of 15 customers per day by responding to inquiries and locating products
Education
Expected in 2021College of Staten Island of The City University of New York, Staten Island, NYMaster of Arts: English Literature
2017College of Staten Island of the City University of New York, Staten Island, NYBachelor of Arts: English Literature
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Resume Overview

Companies Worked For:

  • UGG
  • Theory
  • Abercrombie & Fitch
  • Coach

School Attended

  • College of Staten Island of The City University of New York
  • College of Staten Island of the City University of New York

Job Titles Held:

  • Assistant Store Manager
  • Key Holder/Visual Manager
  • Brand Representative
  • Sales Associate

Degrees

  • Master of Arts : English Literature
    Bachelor of Arts : English Literature

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