Assistant Store Manager resume example

I was in charge of 6 to 8 different 2 and 3 year olds at a time. I would teach them to learn how to potty and teach them new things. I would create lesson plans for them. I loved the time I spent with the kids.

• Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
• Managed and collaborated with [Number] servers and staff members and effectively fostered team-oriented environment.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Sprayed all racked items with hot water to loosen and remove food residue.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
• Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
• Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Prepared salads and appetizers to back up kitchen staff.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Calculated charges, issued table checks and collected payments from customers.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Explained preparation of various menu items, describing ingredients and cooking methods to customers.
• Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
• Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
• Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
• Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
• Checked menus to verify current selection availability and cleanliness.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Updated repeat customers on menu changes and updates to maintain quality service relationships.
• Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
• Educated servers on daily specials to promote key items and drive sales.
• Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
• Trained new servers on menu items and restaurant standards.
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
• Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.