SEARCH

Assistant Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ASSISTANT STORE MANAGER
Summary
Skills
Experience
Assistant Store Manager - Pier 1 Imports (Hampton, Virginia)September 2012 - Current
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Mentored team on effective upselling and cross-selling techniques.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Coached and developed store associates through formal and informal interactions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Private Nanny - Kevin and Pam Orsi (Hampton, VA)March 2006 - August 2013
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Regulated children's schedules to balance rest, learning and play.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
Retention Specialist - Capital One Financial Corp (Glen Allen, VA)January 2005 - August 2005
  • Explained new products and services to customers.
  • Compiled all calls and interactions into computer data system.
  • Adhered to scripted responses and standardized plans to address problems.
  • Performed customer negotiations to reach fair conclusion for both business and customer.
  • Implemented creative solutions to deal with special circumstances.
  • Analyzed customer feedback and developed new techniques to ensure customer retention.
  • Evaluated previous gains and losses to develop corrective actions.
  • Created and implemented highly effective and individualized human resource solutions for clients.
Education and Training
Bachelor of Arts in ArtJune 1984Mary Baldwin College, Staunton, VA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Pier 1 Imports
  • Kevin and Pam Orsi
  • Capital One Financial Corp

School Attended

  • Mary Baldwin College

Job Titles Held:

  • Assistant Store Manager
  • Private Nanny
  • Retention Specialist

Degrees

  • Bachelor of Arts in Art

Similar Resumes

View All
Store-Assistant-Store-Manager-resume-sample

Store Assistant Store Manager

Pier 1 Imports

Topeka, Kansas