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assistant store manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Goal-driven Assistant Store Manager with 15-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Skills
  • Stock management
  • POS systems operations
  • Issue resolution
  • Strategic Planning
  • Sales strategies
Experience
Assistant Store Manager, 09/2013 to Current
Bevmo Holdings LlcEl Cajon, CA,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Built proactive and productive relationships with business agents to maintain operational efficiency.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Manager, 04/2017 to 04/2020
Jones Lange Lasalle Inc.Kansas City, KS,
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale
  • Employed active listening and techniques to remedy employee conflicts.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
Manager, 03/1990 to 04/2012
Jones Lange Lasalle Inc.Kenosha, WI,
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Employed active listening and to remedy employee conflicts.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost morale.
  • Employed active listening skills to remedy employee conflicts.
Education and Training
High School Diploma: , Expected in 06/1970 to Largo High School - Largo, FL
GPA:

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Resume Overview

School Attended

  • Largo High School

Job Titles Held:

  • Assistant Store Manager
  • Manager
  • Manager

Degrees

  • High School Diploma

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